Commercial Home Lending Solutions Lead

Westpac Group; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Westpac Group in Melbourne is seeking a Home Lending Specialist to guide complex business customers through their home lending journey from initial discussion to funds release. You will collaborate with Relationship Managers across Commercial Banking to tailor lending solutions and ensure a seamless application and approval process.

The role is permanent, full-time, based in Melbourne with hybrid working and a minimum of 3 days in the office.

Qualifications

• A genuine hunger for sales and growth, with the drive to build a pipeline and convert opportunities.
• Strong customer communication skills, with the ability to simplify complex information and build trust.
• Experience analysing financial information, assessing credit submissions and structuring lending solutions.
• A proactive relationship-building mindset with the confidence to uncover opportunities and generate referrals.
• Collaborative approach to partner with Relationship Managers and Credit teams.
• Understanding lending policies, risk management and compliance requirements.
• Confidence using digital systems and technology to manage workflow and keep customers informed.

Responsibilities

• You’ll be the go-to expert for complex business customers navigating their home lending journey from start to finish, from the first conversation through to funds disbursement.
• Work closely with Relationship Managers across Commercial Banking to bring lending expertise and a customer-first mindset to every interaction, ensuring a smooth application and approval process.

Skills

Sales & growth

Communication

Credit analysis

Relationship building

RM collaboration

Policy knowledge

Digital systems

Job description

Westpac Group in Melbourne is seeking a Home Lending Specialist to guide complex business customers through their home lending journey from initial discussion to funds release. You will collaborate with Relationship Managers across Commercial Banking to tailor lending solutions and ensure a seamless application and approval process.

The role is permanent, full-time, based in Melbourne with hybrid working and a minimum of 3 days in the office.