Commercial BDR (Outbound Sales)

Birdeye Australia; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Birdeye Australia is seeking a high-energy Commercial BDR in Sydney to drive expansion across the Australian market. You will identify, reach out to, and qualify high-potential commercial accounts using a consultative sales approach.

Reporting to the Commercial team, you will collaborate with AEs, maintain Salesforce records, and master Birdeye's AI-driven platform to position solutions for multi-location brands.

Qualifications

• 2+ years of BDR/SDR experience in SaaS
• Excellent verbal and written communication
• Proficiency with Salesforce, SalesLoft and LinkedIn Sales Navigator
• Consultative selling mindset with a hunter mentality
• Based in Sydney with full working rights

Responsibilities

• Outbound prospecting via phone, email, and LinkedIn to generate qualified leads.
• Conduct strategic research including local SEO and brand audits.
• Engage key decision-makers with consultative conversations.
• Coordinate with Account Executives to transition qualified opportunities for demos.
• Maintain Salesforce records with accurate forecasting and data integrity.
• Understand Birdeye product suite to position AI-driven solutions.

Skills

SaaS sales

BDR/SDR experience

CRM (Salesforce)

SalesLoft

LinkedIn Sales Navigator

Communication skills

Resilience

Tools

Salesforce

SalesLoft

LinkedIn Sales Navigator

Job description

Birdeye is the #1 Agentic Marketing Platform for multi-location brands looking to drive business outcomes at scale with supervised and autonomous AI agents. Over 150,000 businesses use Birdeye’s AI-powered platform to be found, chosen, and connected with customers.

We are looking for a high-energy, driven Commercial Business Development Representative to join our Sydney team and help fuel our expansion across the Australian market.

The Role

As a Commercial BDR, you will be the engine of our sales pipeline. You will be responsible for identifying, reaching out to, and qualifying high-potential commercial accounts. This is a role that requires a mix of strategic research, persistent outreach, and the ability to have high-level consultative conversations with business leaders.

Core Responsibilities

• Outbound Prospecting: Execute outreach via phone, email, and LinkedIn to generate qualified leads with multi-location businesses within the commercial segment.
• Strategic Research: Identify key accounts and conduct personalised brand audits - including evaluating their local SEO visibility & data accuracy, social media, and AI search presence (ChatGPT, Gemini).
• Relationship Building: Engage key decision-makers (C-level, Marketing Directors, Ops Leaders) using a consultative approach to understand their business challenges.
• Strategic Multi-threading: Master the art of the "wide-net" approach. You will engage multiple stakeholders across different departments from Marketing to Operations to IT to build internal consensus and insulate deals from single-point-of-contact failure.
• Pipeline Management: Coordinate with Account Executives (AEs) to ensure a seamless transition of qualified opportunities and provide deep context for demos.
• CRM Excellence: Maintain meticulous records of all interactions in Salesforce, ensuring data integrity and accurate forecasting.
• Product Mastery: Stay ahead of industry trends and deeply understand the Birdeye product suite to effectively position our AI-driven solutions.

What You’ll Need to Succeed

• Experience: Minimum 2 years of experience as a BDR/SDR in the SaaS industry, with a proven track record of hitting or exceeding monthly targets.
• Communication: Exceptional verbal and written communication skills. You must be comfortable "picking up the phone" and leading natural, value-driven conversations.
• Sales Tech Stack: Proficiency in Salesforce, SalesLoft, and LinkedIn Sales Navigator.
• Consultative Mindset: The ability to move beyond a script to uncover pain points and position Birdeye as a solution, not just a tool.
• Resilience & Drive: A self-motivated "hunter" mentality. You thrive in a goal-oriented environment and view challenges as opportunities to grow.
• Local Presence: Must be currently based in Sydney, Australia with full working rights.

Why Join Birdeye?

• Best-in-Class Product: Work with the #1 Agentic Marketing Platform for Multi-Location Brands. We don’t just lead the market; we define it. You’ll be selling an advanced suite of AI agents that consistently tops G2 leaderboards and delivers undeniable ROI to over 150,000 businesses.
• Clear Growth Path: We don’t just hire for today; we hire for your future. This role is a proven pipeline into Account Executive, we prioritise internal promotion and career longevity.
• High-Octane Culture: Join a supportive, collaborative, and high-energy team. Your wins are recognised, and your voice actually matters.
• Elite Training: Whether you’re a seasoned pro or a rising star, our comprehensive onboarding and ongoing sales enablement will sharpen your skills and keep you at the top of your game.
• Uncapped Earning Potential: We offer a competitive base salary plus an uncapped commission structure. If you out-perform, you get out-paid.

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