Commercial Account Executive

Birdeye; Sydney; Hybrid; AUD 120,000 - 190,000; Full time

Benefits offered by this job

Birthday leave

Regular social activities

3pm finish on Fridays in summer

Annual MVP trip

Monthly catered lunches

Discounted gym membership

Health insurance

Paid parental leaves

Job summary

Birdeye, a leading multi-location marketing platform, seeks an Up-Market Account Executive to drive growth in mid-market and commercial segments. You will close complex deals with senior stakeholders, craft tailored presentations, and run proof-of-concept campaigns.

Join a fast-growing team with a strong culture, enablement from a top-tier digital marketing group, and a flexible work model including two remote days after ramp. A proven SaaS sales track record is essential.

Qualifications

• Minimum of 3 months outbound end-to-end sales experience.
• Proven SaaS sales experience (B2B or B2C).
• Proven track record achieving sales KPIs.
• Consultative approach to sales and customer service.
• Highly confident on phone and in person.
• Strong verbal and written communication.skills.
• Excellent time management and autonomy.
• Team player with ability to work cross-functionally.

Responsibilities

• Drive sales growth by finding and closing business in Mid-market and commercial segments.
• Close complex deals involving multiple C-Suite decision-makers.
• Build custom presentations/demonstrations for prospective clients.
• Run proof-of-concept campaigns to prove Birdeye's value.
• Report on sales activity in the CRM and forecast results.
• Manage the full sales cycle in a team selling environment.
• Collaborate with Product and Customer Care teams.
• Maintain pipeline, activity, and accurate forecasts.
• Balance work with a fun, high-performance culture.

Skills

Outbound sales

SaaS sales

Consultative selling

Communication (verbal)

Communication (written)

Time management

Autonomous work style

Team collaboration

Tools

CRM (Salesforce)

Job description

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands.

Job Type

Full-time

Description

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions. Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2's 2026 Best Agentic AI Products list — appearing alongside the world's leading AI companies. We're expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

The role

Birdeye, a next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers, is looking for a rockstar Up-Market Account Executive for our mid-market, commercial and, eventually, enterprise businesses. If you possess the right energy, competitive spirit, personal drive and track record of success in sales, this is an opportunity that you cannot afford to miss. The market opportunity for Reputation Management and Customer Experience software is roughly $10B+ in the US and 2-3x that number globally. To put this opportunity in perspective - there is not a single business in the US (or globally) that could not use our software. You cannot say that about other types of point solutions. We need winners that will help our company grow, exceed goals and expectations, and have a whole lot of fun along the way.

What You'll Be Doing

• Drive sales growth by finding and closing business in our Mid-market and commercial segments.
• Close complex deals involving multiple C-Suite decision-makers and stakeholders
• Working with your team to build custom presentations/demonstrations of our product for prospective clients
• Running effective proof-of-concept campaigns to prove Birdeye's value
• Reporting on sales activity and metrics in our CRM
• Managing the full sales cycle in a team selling environment
• Work closely with Product and Customer care teams
• Manage pipeline, sales activity and have the ability to accurately forecast
• Work hard, play hard. We need to have fun as we succeed

Requirements

Things important to us

• Minimum of 3 months of outbound end-to-end sales experience
• Proven sales experience SaaS (B2B or B2C)
• Proven track record achieving sales KPIs
• A consultative approach to sales and customer service
• Highly confident both over the phone and in person
• Ability to quickly build rapport
• Perseverance, resilience and a desire to overcome objections
• Strong verbal and written communication skills
• A friendly phone manner
• The ability to work autonomously with excellent time management
• A strong team player

Things important to you

• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after ramp period
• Birthday leave
• Regular Social activities & 3pm finish on Fridays during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip & dinners
• Monthly catered lunches
• Discounted gym membership & health insurance
• Paid parental leaves

Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.