Business Development Manager

Insider One; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Udemy training access

Ability to deliver trainings/workshops

Spotify account for headsets

International, diverse environment

Industry shaping customer experiences

TGIF happy hours

Job summary

Insider One is seeking an experienced Sales Manager to lead our sales organization and drive growth across markets. You will build executive-level relationships, identify new business opportunities, and develop programs to expand our customer base in the marketing and customer engagement space.

You will collaborate with product and marketing teams, manage a robust sales pipeline, and deliver compelling proposals. This role suits a strategic, high-energy leader in a fast-paced startup environment.

Qualifications

• 5+ years of sales management experience.
• University degree in Business/Marketing or related field.
• Portfolio of Digital, SEO and SEM agencies is advantageous.
• Excellent communication and relationship-building with executives.

Responsibilities

• Manage overall sales, achieve growth and meet annual targets.
• Identify emerging markets and assess competition and product status.
• Develop and implement sales initiatives and programs to capture key demographics.
• Drive brand awareness and lead generation through networking and partnerships.
• Communicate value propositions through proposals and presentations.
• Provide on-ground support for sales teams and generate leads.
• Provide feedback to leadership on market trends and opportunities to enhance offerings.
• Present sales and forecast reports to management with realistic projections.
• Maintain accurate pipeline and forecasting at all times.

Skills

Relationship building

Consulting

Strategic thinking

Sales pipeline management

Lead generation

Communication skills

Executive-level collaboration

Digital marketing knowledge

Education

University degree in Business/Marketing

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About Us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino’s, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting‑edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

First things first: What is this role about?

you’re probably expecting an eye‑catching, mesmerizing job description that will sweep you off your feet, flavored with the coolest startup jargon. After all, we’re a Sequoia‑backed company, with an awarded woman CEO and a team across the globe that takes the word "diversity" very seriously. But that’s exactly why we think that nothing says more than the real experience. We’re underdogs who believe in the power of actions more than anything. Our sales pros are conversation starters, network builders, and noise makers. Being a part of our sales team requires a great sets of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline.

Job Description

• Handling overall responsibility for managing the sales, achieving growth and hitting/exceeding annual sales targets;
• Identify emerging markets and market shifts while being fully aware of new products and competition status;
• Develop and implement new sales initiatives, strategies and programs to capture key demographics;
• Drive brand awareness and lead generation via networking, associations, etc;
• Effectively communicate the value proposition through proposals and presentations;
• Provide on‑the‑ground support for sales associates as they generate leads;
• Providing feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings;
• Present sales, revenue and expenses reports and realistic forecasts to the management team;
• Accurate forecasting and maintaining an up to date pipeline at all times

What We Expect From You

• A university degree in Business, Marketing, or related fields. Previous experience with travel, e commerce and retail industries are a big plus!
• Minimum 5 years of sales management experience. Knowledge of Digital Marketing is a plus!
• Show us that "you’ve got what it takes" to collaborate and build strong relationships with customers, especially at the executive level
• Extensive portfolio of Digital, SEO and SEM agencies
• Proven oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world!
• Be a self‑motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients
• Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our around the clock support
• Superior project and time management skills. And a keen eye for detail!
• Passion for testing, measuring and improving outreach and follow up effectiveness
• The ability and flexibility to work in a fast‑paced startup environment as well as high emotional intelligence

Hold on! Life’s a two‑way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)

• We offer many hard and soft skills trainings to help you improve and challenge yourself. You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge
• You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring!
• We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want
• You’ll have a chance to work in an international, diverse and inclusive environment
• You’ll be part of an industry that’s shaping the future of customer experiences
• Don’t believe us? Just ask Google
• Occasional TGIF happy hours!

WHAT IS IT LIKE TO WORK AT INSIDER?

Challenging. Rewarding. Exciting. Fast‑paced. Intense.

We work together as a family to build this company. Everyone is expected to act as an owner and to grow fast. We are a small and fast growing team from across the world and keep flat hierarchies for maximum impact. We are energized by broadening our scope of responsibility & horizon, are curious, and love stepping outside of your comfort zone because we know that this is how we will learn the fastest. We know that hard work beats talent - an Insider combines both.We help each other, teach each other, and learn from each other. We believe that world‑class performance is a byproduct of an empowered, well‑trained, and happy team. We think positive and have a solution‑oriented mindset - a problem is an opportunity to be explored.

We provide equal opportunity in a zero‑discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.