Collections Specialist – No Experience Needed, High Earnings

HR Partners; Georges River; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Uncapped monthly bonuses

Full paid training

Career progression

Job summary

Randstad, based in Sydney's network, is partnering with an established Australian credit management leader in Hurstville to recruit a Collections Officer. You will handle customer conversations with empathy, negotiate payment arrangements, and contribute to a high-performance team with structured onboarding.

Eligible candidates may come from retail, hospitality, or customer service backgrounds seeking uncapped earning potential within a supportive, on-site office culture.

Qualifications

• No prior debt recovery or financial services experience required.
• Excellent verbal communication and active listening skills.
• Ability to learn compliance rules quickly and document clearly.

Responsibilities

• Handle inbound and outbound calls to discuss customers' financial situations.
• Negotiate manageable payment arrangements with customers.
• Utilise tools to reconnect with customers and update records accurately.
• Maintain compliant, clear interaction notes and customer records.

Skills

Strong communication

Empathy & listening

Resilience & drive

Attention to detail

Job description

Randstad, based in Sydney's network, is partnering with an established Australian credit management leader in Hurstville to recruit a Collections Officer. You will handle customer conversations with empathy, negotiate payment arrangements, and contribute to a high-performance team with structured onboarding.

Eligible candidates may come from retail, hospitality, or customer service backgrounds seeking uncapped earning potential within a supportive, on-site office culture.