Coastal Guest Experience Specialist - Flexible Hours

Belgravia PRO; Sydney; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Hospitality Award pay and conditions

Job summary

BelgraviaPRO is seeking a dedicated Guest Services Officer for Sydney Lakeside Holiday Park, Narrabeen, NSW. You will greet guests, handle bookings, and support housekeeping across cabins and common areas while delivering exceptional service.

The role requires flexibility to work over a seven-day roster, including weekends and public holidays, with CPR and background checks essential. Join a team focused on quality guest experiences at our coastal park.

Qualifications

• Excellent customer service and friendly demeanor.
• Professional and personable telephone manner.
• Experience with computerised booking systems and good computer skills.

Responsibilities

• Deliver exceptional guest service face-to-face and over the phone.
• Assist with administrative and hospitality tasks, including cleaning cabins, amenities and common areas.
• Perform housekeeping duties across all accommodation types and public areas; change linen, make beds, clean cabins/rooms, bathrooms and kitchens, replenish supplies.

Job description

BelgraviaPRO is seeking a dedicated Guest Services Officer for Sydney Lakeside Holiday Park, Narrabeen, NSW. You will greet guests, handle bookings, and support housekeeping across cabins and common areas while delivering exceptional service.

The role requires flexibility to work over a seven-day roster, including weekends and public holidays, with CPR and background checks essential. Join a team focused on quality guest experiences at our coastal park.