Coastal Caravan Park Host - Housekeeping & Guest Services

Great Ocean Road Coast and Parks Authority; Apollo Bay, Marengo; Hybrid; AUD 32,000 - 39,000; Full time

Job summary

Great Ocean Road Coast and Parks Authority is seeking enthusiastic Caravan Park Attendants for our Accommodation Services team across Apollo Bay Recreation Reserve and Marengo Family Caravan Park during the peak summer period. The role involves preparing cabins, cleaning facilities, assisting guests at reception, bookings, and general enquiries, plus grounds maintenance and basic handyman tasks.

A hands-on, team-oriented role with flexible weekend work and a chance to deliver memorable visitor

Qualifications

• Experience in cleaning, housekeeping, hospitality, accommodation services or customer service.
• High attention to detail and pride in clean, welcoming spaces.
• Willingness to undertake physically active work and outdoor duties.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Flexible approach to weekends, public holidays and peak periods.
• First Aid qualifications and RMS or similar booking systems (desirable).

Responsibilities

• Preparing cabins and accommodation to a high housekeeping standard.
• Cleaning amenities, communal facilities and public areas.
• Providing friendly customer service and assistance to guests.
• Assisting with reception, bookings and general enquiries.
• Maintaining park grounds and presentation.
• Completing basic maintenance and handyman tasks.
• Supporting the team during busy holiday periods and peak visitor times.
• Helping create a positive guest experience along the Great Ocean Road.

Skills

Cleaning

Hospitality

Customer service

Reception support

Tools

RMS booking system

Job description

Great Ocean Road Coast and Parks Authority is seeking enthusiastic Caravan Park Attendants for our Accommodation Services team across Apollo Bay Recreation Reserve and Marengo Family Caravan Park during the peak summer period. The role involves preparing cabins, cleaning facilities, assisting guests at reception, bookings, and general enquiries, plus grounds maintenance and basic handyman tasks.

A hands-on, team-oriented role with flexible weekend work and a chance to deliver memorable visitor