Cluster Venue Logistics Manager

Rugby World Cup Australia 2027; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

CBD Sydney location

Wellbeing programs

Job summary

Rugby World Cup Australia 2027 in Sydney is recruiting a Cluster Venue Logistics Manager for a fixed-term contract from February 2027 to November 2027. Based in Sydney CBD, you will plan, co-ordinate and deliver logistics across multiple venues, leading venue readiness, storage and FF&E operations while coordinating with 3PL and venue operators.

Key responsibilities include developing venue logistics plans, managing venue storage and dispatch, leading Venue Logistics Managers, and ensuring

Qualifications

• Minimum 3 years’ experience in venue operations, logistics, event operations or other large-scale service delivery environments, ideally within major events, sport, venues, stadia or supply chain operations.
• Strong planning, organisational and administrative skills, with the ability to coordinate complex operational plans, manage venue readiness activities and balance multiple priorities.
• Proven ability to build and maintain effective relationships with suppliers, venue operators, contractors, volunteers, partners and cross-functional teams to achieve successful outcomes.
• Previous people leadership experience, with the ability to lead, motivate and develop both paid staff and volunteer workforces in dynamic operational environments.
• Strong problem-solving, risk management and decision-making skills, with the confidence to manage operational challenges and deliver results in fast-paced, high-press settings.
• Excellent written and verbal communication skills, with the ability to engage a broad range of stakeholders and provide clear operational updates, reporting and guidance.
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, combined with flexibility to work irregular hours, travel between venues and support tournament operations as required.
• Flexibility to travel between host cities and venues as required, and willingness to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.

Responsibilities

• Lead the planning, readiness and delivery of venue logistics operations across a cluster of Rugby World Cup 2027 venues, ensuring services are delivered in line with tournament requirements, venue agreements and operational plans.
• Develop and coordinate venue-specific logistics plans, including FF&E bump-in and bump-out activities, delivery schedules, access routes and venue readiness requirements.
• Manage venue storage solutions, shared logistics resources and operational support requests to ensure venues are equipped and prepared for successful event delivery.
• Lead, coach and support Venue Logistics Managers (VLMs), driving a consistent approach to planning, issue resolution, operational readiness and logistics delivery across all assigned venues.
• Oversee the recruitment, training, deployment and operational management of venue-based logistics crews in partnership with the appointed third-party logistics provider (3PL).
• Act as the primary liaison for FF&E suppliers, venue operators and key stakeholders, monitoring performance against contractual obligations, service levels, milestones and operational deliverables.
• Monitor operational performance, identify and mitigate risks, and lead escalations and issue resolution activities, while serving as the Venue Logistics Manager for an assigned principal venue during tournament operations.

Skills

Logistics planning

People leadership

Stakeholder management

Advanced Excel

Project coordination

Job description

Rugby World Cup Australia 2027 - Sydney NSW

Contract, Full time

2d ago , from Rugby World Cup Australia 2027

Closing date for applications is 10th November 2026

Full-time Fixed Term Contract starting February 2027 until November 2027Location: Sydney (Gadigal), Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world's most iconic sporting events — Men's Rugby World Cup 2027. More than a tournament, it's a celebration of Rugby's spirit, Australia's culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is seeking aCluster Venue Logistics Manager to play a key role in the delivery of Rugby World Cup 2027. Based in Sydney CBD and reporting to the Logistics Venues & Materials Manager, this role is responsible for the planning, coordination and delivery of logistics operations across a cluster of tournament venues. Working closely with venue operators, suppliers, third-party logistics provider (3PL), Functional Areas and internal delivery teams, you will lead venue readiness activities for logistics, oversee venue storage and FF&E operations, and ensure logistics services are delivered safely, efficiently and in line with tournament requirements.

This is a unique opportunity to combine strategic planning with hands-on event delivery on one of the world's largest sporting events. As the tournament approaches, you will provide leadership across multiple venues, driving consistency in planning, operational readiness, issue management and logistics delivery. You will build strong relationships with key stakeholders, oversee supplier performance, support workforce planning and deployment, and proactively manage operational risks and challenges. During tournament operations, you will deploy as the Venue Logistics Manager at a principal venue while continuing to support the successful delivery of the broader venue cluster, helping create a world-class experience for teams, officials, workforce, media, broadcast partners and fans.

Key responsibilities include but are not limited to:

• Lead the planning, readiness and delivery of venue logistics operations across a cluster of Rugby World Cup 2027 venues, ensuring services are delivered in line with tournament requirements, venue agreements and operational plans.
• Develop and coordinate venue-specific logistics plans, including FF&E bump-in and bump-out activities, delivery schedules, access routes and venue readiness requirements.
• Manage venue storage solutions, shared logistics resources and operational support requests to ensure venues are equipped and prepared for successful event delivery.
• Lead, coach and support Venue Logistics Managers (VLMs), driving a consistent approach to planning, issue resolution, operational readiness and logistics delivery across all assigned venues.
• Oversee the recruitment, training, deployment and operational management of venue-based logistics crews in partnership with the appointed third-party logistics provider (3PL).
• Act as the primary liaison for FF&E suppliers, venue operators and key stakeholders, monitoring performance against contractual obligations, service levels, milestones and operational deliverables.
• Monitor operational performance, identify and mitigate risks, and lead escalations and issue resolution activities, while serving as the Venue Logistics Manager for an assigned principal venue during tournament operations.

Qualifications & Experience

• Minimum 3 years’ experience in venue operations, logistics, event operations or other large-scale service delivery environments, ideally within major events, sport, venues, stadia or supply chain operations - advantageous.
• Strong planning, organisational and administrative skills, with the ability to coordinate complex operational plans, manage venue readiness activities and balance multiple priorities simultaneously.
• Proven ability to build and maintain effective relationships with suppliers, venue operators, contractors, volunteers, partners and cross‑functional teams to achieve successful outcomes.
• Previous people leadership experience, with the ability to lead, motivate and develop both paid staff and volunteer workforces in dynamic operational environments.
• Strong problem-solving, risk management and decision‑making skills, with the confidence to manage operational challenges and deliver results in fast‑paced, high-press settings.
• Excellent written and verbal communication skills, with the ability to engage a broad range of stakeholders and provide clear operational updates, reporting and guidance.
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, combined with flexibility to work irregular hours, travel between venues and support tournament operations as required.
• Flexibility to travel between host cities and venues as required, and willingness to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.

Why You'll Love It Here

• Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
• Flexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.
• Prime CBD location: Work from our modern Sydney headquarters opposite Hyde Park, just a short walk from Town Hall Station and surrounded by great cafés, restaurants and public transport options.
• Wellbeing matters: Access weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support your personal and professional growth.
• Locker room ready: Take advantage of on-site showers, fresh towels and premium Dyson hair tools to help you refresh and recharge throughout the day.
• A connected team culture: Join a collaborative and social workplace with regular team events, celebrations and weekly catch‑ups that recognise success and foster connection.
• Be part of something extraordinary: Play a key role in delivering the Men's Rugby World Cup 2027, one of the world's largest sporting events, and help create a lasting legacy for rugby in Australia.

Australia's hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby's growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.

Rugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.

All applicants need to be able to obtain their own unlimited working rights in Australia. This opportunity does not include a relocation package, so applicants should be prepared to be based in the role location at their own expense.

We do not accept unsolicited CVs from recruitment agencies and no fees will be payable.

In setting expectations, there will be a two-stage interview process in the Sydney office.