Cluster Sales and Marketing Manager

InterContinental Hotels Group; Perth; On-site; AUD 120,000 - 180,000; Full time

Job summary

InterContinental Hotels Group (IHG) is seeking a Cluster Sales & Marketing Manager to lead revenue generation and market presence across Holiday Inn Perth City Centre and Holiday Inn West Perth. You will design and execute sales and marketing strategies, identify new business opportunities and nurture key client relationships.

Reporting to hotel leadership, you will drive occupancy, pricing strategies, and integrated campaigns while maintaining IHG brand standards.

Qualifications

• Proven experience in a Sales Manager, Business Development Manager, Director of Sales, Marketing Manager or similar hospitality leadership role.
• Strong understanding of hotel sales, distribution channels and marketing strategies.
• Demonstrated success in achieving revenue targets and growing market share.
• Experience developing and managing strategic client relationships.
• Strong commercial acumen and the ability to interpret business performance data.
• Exceptional communication, negotiation and presentation skills.
• Highly organised with the ability to manage multiple priorities and stakeholders.
• Experience with digital marketing, social media and brand activation initiatives.
• A proactive and results-oriented approach with a passion for hospitality.
• Experience within a branded hotel environment is highly desirable.
• Full Australian working rights.

Responsibilities

• Develop and implement sales and marketing strategies to achieve revenue, occupancy and market share targets across both hotels.
• Identify and secure new corporate, government, leisure, group and event business opportunities.
• Manage and grow existing client relationships to maximise account production and guest loyalty.
• Conduct regular sales calls, client meetings and site inspections to promote both hotels.
• Analyse market trends, competitor activity and performance data to identify growth opportunities.
• Collaborate with the Revenue Manager, Cluster General Manager, and Hotel Manager to support pricing strategies and business planning.
• Develop and execute marketing campaigns that drive awareness, engagement and revenue generation.
• Manage digital marketing initiatives, online presence, social media activity and promotional campaigns.
• Represent both hotels at industry events, networking opportunities and community engagements.
• Prepare sales forecasts, performance reports and business development plans.
• Maintain strong relationships with IHG sales teams and key industry partners.
• Ensure all sales and marketing activities align with IHG brand standards and business objectives.
• Lead, coach and support team members while fostering a high-performance culture.
• Contribute to budget planning and ensure effective management of sales and marketing expenditure.

Job description

Cluster Sales & Marketing Manager

Holiday Inn Perth City Centre & Holiday Inn West Perth

Travel is a journey. Let's make it a joy.

At Holiday Inn, we are all about creating welcoming, comfortable experiences for our guests, whether they're travelling for business, leisure, or somewhere in between. With smiles and service that make every stay special, we have been sharing the joy of travel since 1952.

We are now seeking an experienced and commercially driven Cluster Sales & Marketing Manager to lead the sales and marketing strategy across two hotels in Perth: Holiday Inn Perth City Centre and Holiday Inn West Perth which are owned by Worldwide Hotels Group.

About the Role

This is an exciting leadership opportunity for a dynamic hospitality professional to drive revenue growth, increase market share and elevate brand presence across two hotel properties.

As Cluster Sales & Marketing Manager, you will be responsible for developing and executing innovative sales and marketing strategies that maximise occupancy, increase revenue and strengthen customer relationships. Working closely with the General Manager and hotel leadership team, you will identify new business opportunities, build strong partnerships and ensure both hotels remain competitive in the Perth market.

The successful candidate will bring a blend of strategic thinking, commercial acumen and relationship-building skills, with a passion for delivering results and driving business success.

What You Will Do

• Develop and implement sales and marketing strategies to achieve revenue, occupancy and market share targets across both hotels.
• Identify and secure new corporate, government, leisure, group and event business opportunities.
• Manage and grow existing client relationships to maximise account production and guest loyalty.
• Conduct regular sales calls, client meetings and site inspections to promote both hotels.
• Analyse market trends, competitor activity and performance data to identify growth opportunities.
• Collaborate with the Revenue Manager, Cluster General Manager, and Hotel Manager to support pricing strategies and business planning.
• Develop and execute marketing campaigns that drive awareness, engagement and revenue generation.
• Manage digital marketing initiatives, online presence, social media activity and promotional campaigns.
• Represent both hotels at industry events, networking opportunities and community engagements.
• Prepare sales forecasts, performance reports and business development plans.
• Maintain strong relationships with IHG sales teams and key industry partners.
• Ensure all sales and marketing activities align with IHG brand standards and business objectives.
• Lead, coach and support team members while fostering a high-performance culture.
• Contribute to budget planning and ensure effective management of sales and marketing expenditure.

What We Are Looking For

• Proven experience in a Sales Manager, Business Development Manager, Director of Sales, Marketing Manager or similar hospitality leadership role.
• Strong understanding of hotel sales, distribution channels and marketing strategies.
• Demonstrated success in achieving revenue targets and growing market share.
• Experience developing and managing strategic client relationships.
• Strong commercial acumen and the ability to interpret business performance data.
• Exceptional communication, negotiation and presentation skills.
• Highly organised with the ability to manage multiple priorities and stakeholders.
• Experience with digital marketing, social media and brand activation initiatives.
• A proactive and results-oriented approach with a passion for hospitality.
• Experience within a branded hotel environment is highly desirable.
• Full Australian working rights.

Why Join Us?

At Holiday Inn Perth City Centre and Holiday Inn West Perth, we offer much more than just a job. We provide a supportive environment that values wellbeing, collaboration and career growth.

What We Offer

• Competitive salary package plus annual incentive opportunity.
• Complimentary CBD car parking.
• Mobile phone allowance
• Paid birthday leave.
• Enhanced parental leave benefits.
• Proactive Health Days.
• Ongoing professional development and career progression opportunities within IHG.
• Complimentary duty meals.
• Hotel accommodation discounts worldwide.
• Food and beverage discounts.
• Access to employee retail discount programs.
• Paid annual leave and personal leave entitlements.

Ready to Start Your Journey With Us?

Join us and become part of the global IHG family. We work better together, support each other, do the right thing and welcome different perspectives.

If you are a commercially focused sales and marketing professional who enjoys building relationships, developing innovative strategies and driving business growth, we'd love to hear from you.