Club Secretary & Operations Leader

Braidwood Servicemens Club; Braidwood; On-site; AUD 120,000 - 160,000; Full time

Job summary

Braidwood Servicemens Club in rural New South Wales invites an experienced hospitality professional to join as Secretary Manager, leading operations, staff and member services for a vibrant country town club.

Reporting to the Board, you will oversee bar, gaming and events, manage budgets, build community partnerships and drive sustainable growth while maintaining high service standards and governance compliance.

Responsibilities

• Manage the day-to-day operations of the Club.
• Ensure excellent customer service and a welcoming environment for members and guests.
• Oversee bar, gaming, hospitality and sporting operations.
• Maintain high standards of presentation, cleanliness and customer experience.
• Manage functions, events and promotions.
• Prepare and manage budgets and financial forecasts.
• Monitor revenue, expenses, wages and departmental performance.
• Identify opportunities to increase revenue and improve profitability.
• Work closely with the Board and accountants on financial reporting.
• Ensure appropriate financial controls are maintained.
• Recruit, train and develop staff.
• Build a positive and high-performing team culture.
• Oversee staff rosters and manage labour costs.
• Conduct performance management where required.
• Lead by example and promote excellent customer service.

Job description

Braidwood Servicemens Club in rural New South Wales invites an experienced hospitality professional to join as Secretary Manager, leading operations, staff and member services for a vibrant country town club.

Reporting to the Board, you will oversee bar, gaming and events, manage budgets, build community partnerships and drive sustainable growth while maintaining high service standards and governance compliance.