Club Manager

Plus Fitness Lisarow; Gosford; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Complimentary gym membership

Ownership & autonomy

Support from ownership

Professional development

National & international network

Community leadership

Job summary

Plus Fitness Lisarow is seeking a proactive Club Manager to lead day-to-day operations, drive membership growth and deliver KPI-driven results across the club.

You will recruit, coach and retain a high-performing team, manage budgets, promotions and social media activity, while ensuring WHS/OHS compliance.

This hands-on role offers ownership over club performance, support from ownership, a competitive salary package, incentives and complimentary gym membership within a national network.

Qualifications

• Certificate III & IV in Fitness required.
• Proven fitness club management or leadership experience.
• Strong sales and customer service experience.
• Experience leading and coaching a team.
• Solid understanding of targets and KPI management.
• WHS/OHS knowledge including AED compliance.
• Budget management, contracts and invoicing experience.
• Experience with social media, local promotions and community marketing.
• Strong organisational and communication skills.
• Commercial awareness and accountability for club performance.

Responsibilities

• Lead, coach and develop staff and manage rosters and KPIs.
• Drive new memberships, lead generation, follow-ups and conversions.
• Oversee daily operations, club presentation and compliance.
• Recruit and onboard qualified personal trainers and manage PT agreements.
• Deliver marketing, events and community engagement KPI.
• Manage club budgets, supplier relations and invoicing.
• Monitor performance and report to ownership.

Skills

Leadership

Sales

Customer service

Team coaching

KPI management

Social media

Budgeting

WHS/OHS

Marketing

Education

Certificate III & IV in Fitness

Job description

As Club Manager, you will be responsible for the overall performance and day-to-day management of Plus Fitness Lisarow, including membership growth, team leadership, member retention, club operations, compliance, marketing and financial performance. This is a hands-on leadership position for someone who can lead from the front, develop a high-performing team and consistently deliver against agreed business KPIs.

Key responsibilities

Leadership & Team Management: Lead, coach and develop staff, manage rostering and performance, and maintain accountability against agreed KPIs.

Sales & Membership Growth: Drive new membership sales, lead generation, follow-ups, conversions and member retention.

Club Operations & Compliance: Manage daily operations, club presentation, WHS/OH&S requirements, maintenance, incident procedures and AED compliance.

Personal Training: Recruit and onboard qualified Personal Trainers, manage PT agreements and support PT performance.

Marketing & Engagement: Deliver agreed KPIs for social media content, paid advertising content, in-club promotions, events, member challenges and local community engagement.

Financial Management: Manage club budgets, expenses, supplier and contractor relationships, contracts and invoicing.

Performance Management: Monitor sales, membership, retention, marketing, operational and financial KPIs and report performance to ownership.

About you

Certificate III & IV in Fitness

Previous fitness club management or relevant leadership experience

Strong sales and customer service experience

Experience leading, coaching and managing a team

Strong understanding of sales targets and KPI management

Knowledge of WHS/OH&S, emergency procedures and AED compliance

Experience with budget management, contracts and invoicing

Experience with social media, promotions and local area marketing

Strong organisational and communication skills

Commercial awareness and the ability to understand club performance

Competitive salary package

Performance-based incentives

Complimentary gym membership

Genuine ownership and autonomy over club performance

Support from ownership

Professional development and career growth opportunities

Opportunity to work within an established national and international fitness network

Opportunity to lead and develop the Plus Fitness Lisarow community

About us

Plus Fitness Lisarow is part of the established Plus Fitness network, one of Australia's recognised 24/7 fitness brands. With more than 200 locations across Australia and a network of over 220 gyms across Australia, New Zealand and Asia, Plus Fitness provides members with an accessible and flexible fitness experience supported by modern facilities, quality equipment and a strong community focus. At Plus Fitness Lisarow, we are focused on building more than a gym. We aim to create a welcoming, motivating and community-focused environment where our members feel supported in achieving their health and fitness goals.