Cloud Platform Engineer

SAS; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

SAS in Sydney is seeking a Cloud Systems Administrator to manage hosted and remote SAS environments. You will collaborate with customers, analysts, developers and implementation teams to diagnose, design, and prototype SAS and third‑party enterprise software systems.

The role emphasizes continuous improvement, automation, and quality across global teams, with a focus on service delivery and platform health. A strong customer‑facing mindset is essential for successful outcomes.

Qualifications

• 2+ years of technical experience in enterprise software administration, platform operations, or technical support.
• Experience troubleshooting application, platform, or infrastructure‑related issues.
• Strong problem‑solving, communication, and customer engagement skills.

Responsibilities

• Administer, maintain and support SAS software and customer environments.
• Deploy, configure and operate SAS platforms and supporting technologies.
• Execute upgrades, migrations, platform lifecycle activities, changes, service requests and operational activities in accordance with established processes.
• Monitor platform health, performance and availability to ensure reliable service delivery.
• Troubleshoot and resolve incidents, application issues and platform‑related problems.
• Develop automation, operational tooling and reusable processes to improve efficiency and consistency.
• Create and maintain operational documentation, runbooks and knowledge articles.
• Work directly with customers and collaborate with engineering, support and infrastructure teams to deliver successful outcomes.

Skills

Enterprise platform administration

Linux/UNIX administration

Customer-facing support

Education

Bachelor's degree in a quantitative field

Job description

SAS in Sydney is seeking a Cloud Systems Administrator to manage hosted and remote SAS environments. You will collaborate with customers, analysts, developers and implementation teams to diagnose, design, and prototype SAS and third‑party enterprise software systems.

The role emphasizes continuous improvement, automation, and quality across global teams, with a focus on service delivery and platform health. A strong customer‑facing mindset is essential for successful outcomes.