Cloud & On-Site MSP Engineer — Azure & Security

Appetency Recruitment Services; Western Australia; On-site; AUD 60,000 - 100,000; Full time

Benefits offered by this job

Good working environment

Long-term career opportunities

Job summary

An established industry player is seeking a motivated individual to deliver exceptional IT support to small and medium enterprises. This role requires a passion for technology and a commitment to customer satisfaction. You will be primarily focused on cloud technologies and security, providing both remote and on-site support. If you thrive in a dynamic environment and enjoy solving problems, this opportunity offers a long-term career in a supportive workplace. Join a team that values your contributions and helps you grow in your IT career!

Qualifications

• 4+ years of experience in a Managed Service Provider environment.
• Strong knowledge of Microsoft 365, Azure, and customer service.

Responsibilities

• Provide remote and on-site IT support to clients.
• Resolve customer issues and manage incidents effectively.

Skills

Customer Service Skills

Problem Solving

Communication Skills

Cloud Technologies

M365 and Azure Security

Windows Server

Active Directory

TCP/IP, DNS, DHCP

Education

IT Certifications

Degree in IT

Diploma in IT

Tools

Office 365

Ticketing Systems

Backup Systems

Networking Tools

Job description

An established industry player is seeking a motivated individual to deliver exceptional IT support to small and medium enterprises. This role requires a passion for technology and a commitment to customer satisfaction. You will be primarily focused on cloud technologies and security, providing both remote and on-site support. If you thrive in a dynamic environment and enjoy solving problems, this opportunity offers a long-term career in a supportive workplace. Join a team that values your contributions and helps you grow in your IT career!