Cloud Lead

NRI Australia & New Zealand; Sydney; Remote; AUD 180,000 - 240,000; Full time

Job summary

NRI Australia & New Zealand is seeking a Cloud Lead to own the operational performance of our cloud services (AWS, Azure & M365) and drive governance, security, and continuous improvement. The role can be based in any Australian Capital City and requires senior cloud leadership.

You will mentor cloud engineers, enforce architecture standards, manage DR/BCP readiness, and optimize platform spend while delivering reliable, scalable solutions for Australia's leading organisations.

Qualifications

• Deep hands-on AWS experience across core services (IAM, VPC, EC2, S3, RDS, EKS/ECS, Lambda, CloudWatch).
• Proven experience with cloud transformation and modernization.
• Strong cloud security knowledge and least privilege practices.
• Experience transitioning environments into BAU managed services.

Responsibilities

• Lead and mentor cloud engineers; set standards and practices.
• Oversee governance, security, risk, audit and operational standards.
• Manage disaster recovery, business continuity planning, testing and gaps remediation.
• Own incident response processes for cloud platforms and post-incident reviews.
• Oversee platform operations, capacity planning, on-call/production support.
• Drive cost management, tagging, budgets and forecast accuracy.
• Lead platform improvements and proactive problem management.
• Provide reporting on risks, platform health and delivery progress.

Skills

AWS

Azure

Cloud governance

IaC

Kubernetes

Terraform/CloudFormation

CI/CD tooling

Education

AWS Certified Solutions Architect Professional

AWS Certified CloudOps Engineer Associate

Microsoft Azure Solutions Architect Expert

ITIL Foundation Certification

Tools

Datadog

Splunk

CloudFormation

Job description

NRI Australia & New Zealand – Sydney CBD NSW

Run Stronger. Evolve Faster. Perform Smarter with NRI
Ready to shapewhat'snext?At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000team membersand work on projects that truly make a difference for Australia's leading organisations.
Our Managed Services team ensures businessesoperateat peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

As the cloud lead you will own the overall operational performance of the cloud service (AWS, Azure & M365), including service levels, KPIs, availability, operational risk and continual service improvement.

The Cloud Lead can be based in any Australian Capital City

What you'll do

• Lead and mentor cloud engineers; set ways of working, technical standards, and development practices.
• Lead cloud governance and ensure compliance with agreed architecture, security, risk, audit and operational standards.
• Oversee disaster recovery and business continuity readiness, including recovery planning, testing and remediation of identified gaps.
• Provide governance over major cloud changes and releases, ensuring production risk is understood and appropriately managed.
• Maintain lifecycle management for cloud platforms and services, including technical debt, currency, obsolescence and platform improvement planning.
• Ensure cloud documentation, operational procedures, runbooks and knowledge artefacts are maintained to an appropriate standard.
• Oversee AWS landing zones, network patterns, identity, and platform guardrails.
• Drive Infrastructure as Code practices (e.g. CloudFormation) and automation-first delivery.
• Implement security-by-design controls (IAM, encryption, key management, patching, vulnerability management).
• Own incident response processes for cloud platform services and support post-incident reviews.
• Oversee platform operations, capacity planning, and on-call/production support arrangements.
• Lead problem management and drive root-cause fixes and platform improvements.
• Be responsible for cost management practices: tagging, budgets, forecasting, chargeback/show back.
• Optimise spend via rightsizing, savings plans/reserved instances, and participate in architectural improvements.
• Manage AWS vendor relationship where applicable, including service limits and support cases.
• Partner with Architecture, Security, Networks and Delivery teams to enable safe self-service.
• Provide clear reporting on risks, platform health, delivery progress, and cost.

What we're looking for

• Deep hands-on AWS experience across core services (e.g., IAM, VPC, EC2, S3, RDS, EKS/ECS, Lambda, CloudWatch).
• Proven experience with cloud transformation and modernization.
• Strong cloud security knowledge (least privilege, network segmentation, encryption, secrets management).
• Experience transitioning environments from project/migration mode into BAU managed services.
• Experience leading enterprise cloud managed services, not just project delivery.
• Experience managing senior customer stakeholders and executive-level reporting.
• Demonstrated experience building and managing cloud operating models and platform teams.
• Infrastructure as Code and automation (Terraform/CloudFormation; CI/CD tooling).
• Operational excellence: monitoring, incident management, DR, performance tuning.
• Proven technical leadership, coaching, and stakeholder management.
• Multi-account strategy and landing zone tooling (e.g., AWS Control Tower)
• Kubernetes and container platforms (EKS), service mesh, platform engineering practices.
• Observability tooling beyond native AWS (e.g., Datadog, Splunk).
• Strong commercial awareness, including cloud consumption, forecasting, optimisation and service cost management.
• Experience operating cloud environments under formal governance, risk and compliance frameworks.
• AWS Certified Solutions Architect Professional (preferred)
• AWS Certified CloudOps Engineer Associate
• Microsoft Azure Solutions Architect Expert
• ITIL Foundation Certification

Why Join Us:

• Deliver tangible business impact through operational excellence.
• Work with cutting-edge tools and AI-enabled platforms.
• Be part of a high-performing, client-obsessed team that values growth and innovation.