Cloud Infrastructure/Software Engineer

xAmplify; Canberra; Hybrid; AUD 150,000 - 170,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive remuneration package

Professional development and certs

Career progression pathways

Employee rewards and recognition

Job summary

xAmplify, a leading technology consultancy, is seeking a Cloud Infrastructure/Software Engineer to support a key Australian Government client in Canberra. The role focuses on maintaining and enhancing a complex hybrid environment spanning Azure, Microsoft 365, and on‑premises infrastructure, with emphasis on reliability, security and performance.

You will join a collaborative Agile team, contribute to cloud modernization, automation and operational excellence, and work across delivery, managed

Qualifications

• 5+ years' experience in Information Technology environments.
• Strong experience with Microsoft Azure and Microsoft 365.
• Experience in hybrid infrastructure environments.
• Knowledge of Active Directory, Microsoft Entra ID and identity management.
• Experience with ITIL-based service delivery and incident/change management.

Responsibilities

• Support and optimise Azure, Microsoft 365 and hybrid infrastructure environments.
• Troubleshoot and resolve infrastructure, application and integration issues.
• Monitor performance, availability and security; identify improvement opportunities.
• Assist with automation initiatives and platform upgrades.
• Participate in release management, DR testing and operational readiness.

Skills

Azure

Microsoft 365

Hybrid infrastructure

Active Directory/Entra ID

ITIL processes

Problem solving

Stakeholder engagement

Job description

xAmplify: Intelligence Led. Human Amplified.At xAmplify, we are not just another technology company. We bring together AI, automation, cyber security and workforce capability to help enterprise and government organisations turn technology investment into real productivity, resilience and long-term value.

Cloud Infrastructure/Software EngineerxAmplify: Intelligence Led. Human Amplified.At xAmplify, we are not just another technology company. We bring together AI, automation, cyber security and workforce capability to help enterprise and government organisations turn technology investment into real productivity, resilience and long-term value. Our Digital One model combines consulting, delivery and managed services under one accountable team, helping our customers navigate complex technology challenges and unlock measurable outcomes. We believe technology only creates value when it moves together with people, so change, capability and culture sit at the centre of everything we do. As a Great Place to Work Certified organisation, we're proud of our collaborative, people-first culture and commitment to helping our employees thrive both professionally and personally.

About the Role

We're seeking an experienced Cloud Infrastructure/Software Engineer to join our Technology Services team supporting a key Australian Government client. This hands-on role sits within our Agile Integrated Managed Services (AIMS) delivery team and is responsible for supporting, maintaining and enhancing a complex hybrid technology environment spanning Azure, Microsoft 365, on-premises infrastructure and business-critical applications. You'll play a key role in ensuring the reliability, security and performance of critical systems while contributing to cloud modernisation initiatives, continuous improvement activities and operational excellence. Working as part of a collaborative technical team, you'll help deliver meaningful outcomes for our customer while supporting the ongoing evolution of their technology landscape.

What You'll Do

• Support and optimise Azure, Microsoft 365 and hybrid infrastructure environments.
• Investigate, troubleshoot and resolve infrastructure, application and integration issues.
• Monitor system performance, availability and security, identifying opportunities for improvement.
• Implement configuration changes, enhancements and fixes across business-critical systems.
• Contribute to automation initiatives and continuous service improvement activities.
• Support release management, disaster recovery testing and operational readiness activities.
• Work collaboratively with internal teams, customers and vendors to deliver technical outcomes.
• Participate in incident, problem and change management processes aligned with ITIL best practices.
• Assist with infrastructure upgrades, cloud migration activities and platform optimisation initiatives.
• Maintain accurate technical documentation and operational procedures.

What We're Looking For

• 5+ years' experience working within Information Technology environments.
• Strong experience supporting Microsoft Azure and Microsoft 365 platforms.
• Experience working within hybrid infrastructure environments.
• Technical expertise across Microsoft technologies, infrastructure and application support.
• Experience supporting and troubleshooting business applications, databases and integrations.
• Knowledge of Active Directory, Microsoft Entra ID and identity management technologies.
• Strong problem-solving and analytical skills with the ability to diagnose complex issues.
• Experience working within structured service delivery environments and ITIL-based processes.
• Excellent stakeholder engagement and communication skills.
• Ability to manage competing priorities in a dynamic and fast-paced environment.

Highly Regarded

• Experience working within Federal Government environments.
• Exposure to DevOps, automation and scripting technologies.
• Experience supporting SQL Server environments.
• Understanding of software development and application deployment practices.

This Role is for YOU if...

• You enjoy solving complex technical challenges.
• You thrive in fast-paced and diverse technology environments.
• You're passionate about cloud technologies, automation and continuous improvement.
• You enjoy balancing operational support with project-based work.
• You're proactive, adaptable and take ownership of outcomes.
• You enjoy working collaboratively with customers and technical teams.
• You want to be part of a high-performing team delivering real impact.

Eligibility

xAmplify partners with a diverse client base, including Federal Government, Defence, Enterprise, State Government and Private Sector organisations. Depending on project requirements, successful candidates may need to meet one or more of the following criteria:

Federal Government & Defence Projects

• Australian Citizenship.
• Baseline Security Clearance or ability to obtain and maintain one.

Location

We're flexible! If you're based in Canberra, Sydney, Melbourne, Brisbane or the Sunshine Coast, you'll have the opportunity to connect with our teams in person. We also welcome applications from across Australia's East Coast. Our hybrid working model gives you the flexibility to work from home, our offices and customer sites as required.

Engagement Type

Permanent, Full-Time

For this role we are seeking individuals wanting to join our team on a permanent, full-time basis.

Salary

For this role, we are offering a base salary renumeration range of $150,000 - $170,000 plus superannuation.

Why Join xAmplify?

At xAmplify, you'll be part of a high-growth, people-first technology consultancy where your work has genuine impact. You'll collaborate with talented professionals, work on meaningful technology initiatives and have access to ongoing opportunities for career growth and professional development. As part of our team, you'll enjoy:

• Flexible working arrangements.
• Competitive remuneration package.
• Professional development and certification opportunities.
• Career progression pathways across consulting, managed services and project delivery.
• Employee rewards and recognition programs.
• Access to wellbeing initiatives and employee benefits.
• A collaborative, supportive and inclusive team culture.
• Opportunities to contribute to meaningful community initiatives through the xAmplify Foundation.

The future isn't just coming. We're creating it.

Equal Opportunity Statement

At xAmplify, diversity fuels innovation. We welcome applications from people of all backgrounds, experiences and perspectives and are committed to building an inclusive workplace where everyone feels valued, respected and empowered to succeed.