Clinical Support Specialist

AUS KCI Medical Australia Pty Ltd; Sydney; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Solventum in Sydney, NSW, is seeking a Clinical Support Specialist – MedSurg to partner with hospitals and health services. You will deliver wound care training, present clinical evidence, and support adoption of our solutions.

The role requires nursing background, in-depth wound care knowledge, and the ability to educate clinicians. You will travel across metropolitan Sydney and regional NSW, with relocation assistance possible.

Qualifications

• Bachelor’s degree in Nursing or equivalent required (preferred).
• Experience in Wound Care and/or Surgical Nursing or Medical Device industry is preferred.
• Strong communicator who enjoys educating and engaging with clinicians.

Responsibilities

• Represent the business as a Subject Matter Expert in Wound Care, delivering product application and clinical evidence training to customers across hospitals and health services throughout NSW.
• Deliver product demonstrations, hospital in-service programs, and speaker engagements.
• Collaborate with the broader team to develop tailored training content and in-service programs.
• Build and maintain a network of product champions and clinical influencers.
• Partner with Marketing and Medical Affairs to grow the local KOL network and participate in industry events.

Education

Bachelor’s degree in Nursing

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare.

All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Clinical Support Specialist – MedSurg

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.

Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

Core Responsibilities

Represent the business as a Subject Matter Expert in Wound Care, delivering product application and clinical evidence training to customers across hospitals and health services throughout NSW. This includes product demonstrations, hospital in-service programs, and speaker engagements. Collaborate with the broader team to develop tailored training content and in-service programs, leveraging globally approved materials adapted to local needs. Build and maintain a strong network of product champions and clinical influencers. Partner with Marketing and Medical Affairs to grow and strengthen the local Key Opinion Leader (KOL) network. Actively participate in industry events, conferences, and professional associations to stay current with Wound Care trends and innovations. Translate insights into actionable clinical strategies. Provide clinical advisory support to customers and internal sales teams on products within the specialty. Contribute to protecting existing business and identifying opportunities for growth. Work closely with Sales and Marketing teams through joint customer visits, presentations, and engagements to deliver tailored clinical content and ensure consistent, evidence-based messaging to healthcare professionals (e.g., nurses and surgeons). Partner closely with Territory Managers by leveraging clinical expertise to support customer engagement, identify new opportunities, and contribute to the successful execution of territory strategies.

Key Criteria (Preferred)

Bachelor’s degree in Nursing. Relevant experience in Wound Care and/or Surgical Nursing, Operating Theatre, or the Medical Device industry. Positive, proactive attitude with a passion for supporting clinical best practice. Strong communicator who enjoys educating and engaging with clinicians. Builds trusted relationships with ease and collaborates well with others. Adaptable and comfortable in dynamic hospital environments. Self‑motivated, curious, and eager to learn and grow.

Location & Travel

This role is based in Sydney, NSW, Australia. Regular travel across metropolitan Sydney, with some travel to regional NSW, is required to support customer engagement, training, and clinical activities. Relocation Assistance: May be authorized. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well‑being

• Solventum offers many programs to help you live your best life – both physically and financially.
• To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.

Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work.

Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.