Clinical Support Specialist

Solventum; Ryde; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Solventum, based in Sydney, Australia, seeks a Clinical Support Specialist to lead wound-care education for hospitals and health services across NSW. You will train clinicians, provide clinical advisory support, and collaborate with sales and marketing to grow the business.

Ideal candidates bring nursing qualifications, wound-care experience, and strong communication skills. Regular travel within metropolitan and regional NSW is required.

Qualifications

• Bachelor’s degree in Nursing required.
• Relevant experience in Wound Care and/or Surgical Nursing, Operating Theatre, or Medical Device industry encouraged.
• Positive, proactive attitude with a passion for supporting clinical best practice.
• Strong communicator who enjoys educating and engaging with clinicians.
• Builds trusted relationships with ease and collaborates well with others.
• Adaptive and comfortable in dynamic hospital environments.
• Self-motivated, curious, and eager to learn and grow.

Responsibilities

• Represent the business as a Subject Matter Expert in Wound Care, delivering product application and clinical evidence training to customers across hospitals and health services throughout NSW.
• Collaborate with the broader team to develop tailored training content and in-service programs.
• Build and maintain a strong network of product champions and clinical influencers.
• Participate in industry events, conferences, and professional associations to stay current with Wound Care trends.
• Provide clinical advisory support to customers and internal sales teams on products.
• Contribute to protecting existing business and identifying opportunities for growth.
• Work with Sales and Marketing through joint customer visits to deliver tailored clinical content and messaging.

Skills

Strong communication

Clinical training

Relationship building

Adaptable in hospital environments

Self-motivated

Education

Bachelor’s degree in Nursing

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description:

Clinical Support Specialist- MedSurg

3M Healthcare is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We are excited to announce that we are looking for a Clinical Support Specialist to join our team. Key focus areas will include Negative Pressure Wound Therapy and Acute Wound Care.

Core Responsibilities:

• Represent the business as a Subject Matter Expert in Wound Care, delivering product application and clinical evidence training to customers across hospitals and health services throughout NSW. This includes product demonstrations, hospital in-service programs, and speaker engagements.
• Collaborate with the broader team to develop tailored training content and in-service programs, leveraging globally approved materials adapted to local needs.
• Build and maintain a strong network of product champions and clinical influencers. Partner with Marketing and Medical Affairs to grow and strengthen the local Key Opinion Leader (KOL) network.
• Actively participate in industry events, conferences, and professional associations to stay current with Wound Care trends and innovations. Translate insights into actionable clinical strategies.
• Provide clinical advisory support to customers and internal sales teams on products within the specialty.
• Contribute to protecting existing business and identifying opportunities for growth.
• Work closely with Sales and Marketing teams through joint customer visits, presentations, and engagements to deliver tailored clinical content and ensure consistent, evidence-based messaging to healthcare professionals (e.g., nurses and surgeons).
• Partner closely with Territory Managers by leveraging clinical expertise to support customer engagement, identify new opportunities, and contribute to the successful execution of territory strategies.

Key criteria (Preferrable):

• Bachelor’s degree in Nursing.
• Relevant experience in Wound Care and/or Surgical Nursing, Operating Theatre, or the Medical Device industry.
• Positive, proactive attitude with a passion for supporting clinical best practice.
• Strong communicator who enjoys educating and engaging with clinicians.
• Builds trusted relationships with ease and collaborates well with others.
• Adaptable and comfortable in dynamic hospital environments.
• Self‑motivated, curious, and eager to learn and grow.

Location & Travel

• This role is based in Sydney, NSW, Australia.

• Regular travel across metropolitan Sydney, with some travel to regional NSW, is required to support customer engagement, training, and clinical activities.
  

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventumoffers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits,Solventumregularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.