Solution Advisor - Coding

AUS KCI Medical Australia Pty Ltd; City of Melbourne; Hybrid; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Solventum, a leading healthcare technology company, seeks a Solution Advisor – Coding to drive workflow discovery and optimization for health information systems.

You will partner with clients worldwide, act as SME, and align solutions with client strategy while upholding our standards and privacy commitments.

Qualifications

• 10 years in Health Information Management/clinical coding with diverse casemix.
• Relevant HIM and clinical coding qualifications.
• Eligible for HIMAA full membership.
• Current, valid Driver’s License.

Responsibilities

• Partner with clients to perform workflow discovery and optimise Solventum solutions.
• Serve as SME for assigned teams and solutions.
• Understand the client's short- and long-term strategy goals.
• Review current-state workflows and configurations with clients.
• Collaborate on workflow optimisation changes using best practices.
• Advocate for customers and manage issues per standard procedures.
• Coordinate client relationships and cross-organisational touchpoints.

Skills

Health Information Management

Clinical coding

HIMAA eligibility

Driver's license

Education

Health Information Management qualifications

La Trobe Auditing Course qualifications

Job description

Job Overview

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.

Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-business

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Solution Advisor – Coding, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Execution- Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimisation for assigned Solventum product lines.
• Serve as a subject matter expert (SME) for respective team and solutions as assigned.
• Strategy and Planning - Understanding the client's short- and long-term strategy goals.
• Conduct current-state workflow and configuration review with client implementing Solventum’s best practice workflows.
• Partner effectively with clients on suggested workflow optimisation changes leveraging Solventum’s best practices.
• Client Care and Advocacy - Advocate for the customer, log issues, and elevate as needed following standard procedures in a timely manner.
• Leadership and Coordination - Own the client. Relationship coordination and client focus coordination interactions for the client throughout the organisation.
• Accountable and Measured by the overall annual client satisfaction survey results for assigned client base.
• Define and track key performance indicators (KPIs).
• Actively stay up to date with knowledge of industry changes and product changes.
• Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum’s values and ethical standards.

Your Skills and Expertise

• Minimum of 10 years Health Information Management/clinical coding experience with exposure to a diverse casemix.
• Relevant Health Information Management and clinical coding qualifications.
• Eligible for full membership to the Health Information Management Association of Australia (HIMAA).
• Current, valid Driver’s License.

Additional qualifications that could help you succeed even further in this role include:

• La Trobe University Auditing Course qualifications or equivalent tertiary qualifications.
• Previous auditing, training and education experience in coding highly desirable.
• Strong understanding of Revenue Cycle and the workflow associated with an organisation's Revenue Cycle.
• Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training.
• Demonstrated capability to manage multiple project streams and teams.
• Experience consulting with clients in health information systems.
• Demonstrated knowledge in assigned solutions, services, and products.
• Demonstrated industry knowledge.
• Proficient computer skills.
• Excellent communication skills written and verbal.
• Exceptional client relationship skills.
• Ability to find creative solutions and manage difficult situations with diplomacy.
• Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative.

The successful candidate will exhibit strong teamwork and collaboration across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic.

Work Location and Travel

Remote
Travel: May include up to 50% domestic
Relocation Assistance: May be authorized.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

Company Overview

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges. 20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work. Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.