Clinical Support Officer - Postnatal Services

NSW Health; Randwick City Council; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging options

Gym membership discounts

Employee Assistance Program (EAP)

Job summary

NSW Health’s Royal Hospital for Women in Randwick seeks a Clinical Support Officer to deliver timely administrative support to the postnatal care team. Under the Midwifery Unit Manager, you will ensure accurate processing of transactions and data, while contributing to a high-quality patient experience.

The role is 38 hours per week, temporary until February 2027, with a salary of $73,915.12 – $76,218.80 per annum plus superannuation and salary packaging options.

Qualifications

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spreadsheet and database software.
• Strong organisational skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

Responsibilities

• Provide timely and accurate administrative/transactional services for members of the health care team within the postnatal service.
• Work under broad supervision but may take some independent action.
• Support the Midwifery Unit Manager – Postnatal Services in daily operations.

Skills

Communication

Word processing

Spreadsheets

Databases

Organisational skills

Teamwork under pressure

Education

Certificate III in Health Administration

Tools

Microsoft Word

Microsoft Excel

Database software

Job description

Clinical Support Officer - Postnatal Services

Employment Type:TemporaryFull Time until February 2027
Position Classification:Administration Clinical Support Officer Level 3
Remuneration:$73,915.12 - $76,218.8 per annum plus superannuation
Hours Per Week:38
Location: Randwick, Sydney
Applications Close: Sunday, 11 October 2026

Where you'll be working

The Royal Hospital for Women is a multi-faceted tertiary referral and teaching hospital, internationally recognised as one of the world’s leading centres for the care of mothers, babies, and women with benign gynaecological and gynae-oncology conditions. As the only stand-alone women’s hospital in New South Wales, it offers unique opportunities for innovative clinical practice and is committed to delivering excellence in women’s health care through both practice and ongoing research.

Part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co-located with other major facilities on the Randwick Hospitals Campus—one of the State’s most comprehensive health care precincts. This location supports a rich environment for collaboration and expertise across specialties.

Ideally situated between the University of New South Wales and Coogee Beach, The Royal Hospital for Women is just 15 minutes from Sydney’s Central Business District and harbour. Its proximity to some of Sydney’s best beaches, restaurants, and sporting facilities offers staff the added benefit of a vibrant lifestyle alongside a rewarding and supportive professional environment.

The Role

The Clinical Support Officer (CSO) will provide timely and accurate administrative/transactional services for members of the health care team within the postnatal service under the direction of the Midwifery Unit Manager of Postnatal Services. The CSO will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the Service will remain the responsibility of the Midwifery Unit Manager – Postnatal Services.

• Up to 12 allocated days off each year in addition to annual leave.
• Salary packaging optionsthat reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Selection Criteria

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spreadsheet and database software.
• Strong organisational skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

OurCORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email ***************@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for applicants:

• If you have relevant qualifications or experience, please include any supporting documents with your application.
• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination against Specific Diseasesfor all positions prior to offer
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support(***************@health.nsw.gov.au)and for additional information please visit ourStepping Up Website