Clinical Support Officer - Level 3 - Perioperative Services

NSW Health; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging option

Employee Assistance Program (EAP)

Private health insurance discount

12 days off per year

Gym/fitness discounts

Job summary

NSW Health’s Sydney Hospital and Sydney Eye Hospital are seeking a Clinical Support Officer Level 3 in Perioperative Services. The role provides ward/unit based administrative support to nurses, medical staff and allied health personnel, with supervision under Perioperative NUMs and opportunities for education and career progression.

Applicants should have a Certificate III in Health Administration or equivalent, hospital experience, strong communication and organisational skills, and the

Qualifications

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Previous experience in a hospital setting.
• Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spreadsheet and database software.
• Strong organisational skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

Responsibilities

• Provide ward/unit based administrative/transactional support to nurses, medical staff and allied health staff.
• Work under the direction of Perioperative NUMs and support the ward/unit with established processes.

Skills

Communication skills

Word processing

Spreadsheet

Database software

Organisational skills

Team player

Customer service

Education

Certificate III in Health Administration

Tools

Electronic Health Records (EHR)

Job description

Clinical Support Officer - Level 3 - Perioperative Services

Employment Type:PermanentFull Time
Position Classification:Administration Clinical Support Officer Level 3
Remuneration:$73,915.12 - $76,218.80 per annum plus Superannuation
Hours Per Week:38
Requisition ID:REQ693920
Applications Close: Sunday, 27 September 2026

Clinical Support Officer Level 3, Perioperative Services, Sydney/Sydney Eye Hospital

• A workplace culture with a foundation that promotes person centred care approaches and staff wellbeing
• Orientation and supported transition into your new role
• Targeted clinical stream education programs affiliated with university partners
• Development pathways that are aimed at career progression
• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
• Salary Packaging optionsthat reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
• Corporate health and fitness program, discounted gym memberships with aFitness Passport
• Employee Assistance Program (EAP) for employees and family members
• Discounted Private Health Insurance

The Role

The Clinical Support Officer (CSO) role is a ward/unit based support for work activities of nurses, medical staff and allied health staff, with locally determined shift times based on patient and ward service delivery needs. The CSO may provide CSO functions across the health facility or to more than one ward/unit. The CSO will work closely with existing administrative staff such as ward clerks and communication officers at the ward/unit level. The role will complement existing roles, systems and processes in each organisation.

The CSO will provide timely and accurate administrative/transactional services for members of the health care team on designated ward(s)/unit(s) under the direction of the Perioperative NUMs. The CSO will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the Perioperative NUMs.

Where You’ll be Working

Sydney Hospital and Sydney Eye Hospital is steeped in history, with a legacy of nursing and medical firsts to its credit and has paved the way in many clinical areas - both nationally and internationally.

Sydney Hospital is Australia's first hospital and dates from the arrival of the First Fleet in 1788.

Today, Sydney Hospital and Sydney Eye Hospitals’ state of the art facilities and professional staff provide a unique blend of general and specialist medical services for the public and community, including a 24 hour emergency services, general medicine including close observation unit, perioperative services, specialist hand and eye surgery.

The Hospital is in the heart of the Central Business District in Sydney:

• Directly across the road from Martin Place and St James Station
• Walking distance to various Bus stops
• The light rail is a walking distance on George St and the metro station
• For Staff who drive to work, subsidised parking is available on site

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Previous experience in a hospital setting.
• Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spreadsheet and database software.
• Strong organisational skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.
• Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.

Information for Applicants:

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination against Specific Diseasesfor all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support(***************@health.nsw.gov.au)and for additional information please visit ourStepping Up Website

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email***************@health.nsw.gov.auand let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.