Clinical Care Coordinator (RN)

Lunacare Sdn Bhd; Parramatta; On-site; AUD 90,000 - 120,000; Full time

Job summary

LunaCare is seeking an experienced Clinical Care Coordinator to join our team in Parramatta, NSW. In this hands-on RN role, you’ll manage SIL homes and participant care, collaborating with care coordinators, support workers and the clinical team to ensure plans are well organized and delivered with compassion.

You’ll provide clinical guidance, oversee complex needs, and help staff respond confidently. Flexible work options and a supportive environment are offered to grow with LunaCare.

Responsibilities

• Leading clinical assessments and developing, implementing and reviewing individualised care plans that reflect each participant’s needs, preferences and goals.
• Providing clinical oversight for participants with complex care needs, recognising changes in their condition and ensuring timely intervention and escalation.
• Identifying and managing clinical risks, helping prevent avoidable complications and improving participant outcomes in community settings.
• Providing clear clinical direction to care coordinators and support workers, supporting informed decisions and consistent care.
• Delivering practical education, mentoring and guidance to build staff confidence and capability in supporting complex needs.
• Working with participants, families, treating practitioners, hospitals, allied health professionals and other stakeholders to coordinate care and support transitions between services.
• Contributing to multidisciplinary discussions and advocating for care that respects each participant’s choice, dignity and independence.
• Maintaining accurate clinical documentation and contributing to incident reviews, clinical policies, quality improvement and clinical governance.
• Supporting operational priorities when needed, including care coordination, rostering and service delivery, to maintain safe and reliable supports.
• Helping strengthen our clinical systems and practices as LunaCare continues to grow.

Job description

Good energy. Meaningful work. Care that makes a difference.

Great care starts with people who care about getting it right. People who build real connections, take ownership and show up for each other.

That's what we're building at LunaCare, and we're looking for an experienced Clinical Care Coordinator to join our team who shares that approach.

About us

LunaCare is an established care services provider with a strong reputation for supporting people with complex care needs and acute medical requirements. We help people live with greater independence, choice and confidence, with care shaped around their lives.

We're a growing organisation with a close-knit team and a shared commitment to exceptional care. Our culture combines professionalism with warmth, collaboration and genuine respect for one another. We take the time to understand our participants, build trusted relationships with their families and ensure our people feel supported and valued.

As we grow, we're looking for people who share these values and bring the energy, initiative and care to help shape our next chapter.

Your role

As our Clinical Care Coordinator, you'll help manage our Supported Independent Living (SIL) homes and participants, bringing a nursing perspective to the everyday care of our participants. You'll work closely with care coordinators, support workers and our existing clinical team to make sure supports are well organised, responsive and suited to each person’s needs.

You’ll stay connected to what’s happening in our homes, get to know participants and their support teams, and provide practical guidance on their health and care needs. From recognising changes in someone’s condition to reviewing care plans and helping staff respond confidently, your nursing experience will inform how we deliver care each day.

This is a hands-on role with variety, shared support and room to grow. You'll also assist with care coordination and day-to-day service delivery, helping keep our homes running smoothly and our teams supported.

What you’ll be doing

Leading clinical assessments and developing, implementing and reviewing individualised care plans that reflect each participant’s needs, preferences and goals.

Providing clinical oversight for participants with complex care needs, recognising changes in their condition and ensuring timely intervention and escalation.

Identifying and managing clinical risks, helping prevent avoidable complications and improving participant outcomes in community settings.

Providing clear clinical direction to care coordinators and support workers, supporting informed decisions and consistent care.

Delivering practical education, mentoring and guidance to build staff confidence and capability in supporting complex needs.

Working with participants, families, treating practitioners, hospitals, allied health professionals and other stakeholders to coordinate care and support transitions between services.

Contributing to multidisciplinary discussions and advocating for care that respects each participant’s choice, dignity and independence.

Maintaining accurate clinical documentation and contributing to incident reviews, clinical policies, quality improvement and clinical governance.

Supporting operational priorities when needed, including care coordination, rostering and service delivery, to maintain safe and reliable supports.

Helping strengthen our clinical systems and practices as LunaCare continues to grow.

Who you are

You're an approachable, practical RN who enjoys building relationships and being involved in the everyday delivery of care. You notice when something needs attention, take initiative and work with others to find a solution.

You're comfortable guiding support workers, talking things through with families and drawing on your colleagues’ expertise when needed. You understand that managing a home well means paying attention to both people’s health needs and the everyday details that make it a comfortable, supportive place to live.

You bring warmth, positive energy and a willingness to get involved. You're keen to contribute your nursing knowledge, develop your leadership skills and grow with a team that looks out for one another.

We put a lot into caring for others, and we believe our team deserves that same consideration.

You can look forward to:

A competitive remuneration package that recognises your experience.

A welcoming, supportive team where people look out for each other.

Access to senior leaders and the opportunity to contribute your ideas.

Flexible work options that support work-life balance.

A focus on employee wellbeing and recognition of your contribution.

Opportunities to develop your skills and grow with the organisation.

Sound like your kind of team?

For questions about the role, contact @lunacare.com.au.