Clinical Assistant, Specimen Reception & Microbiology

Queensland Health; Townsville City; On-site; AUD 45,000 - 65,000; Full time

Job summary

Queensland Health is seeking a Clinical Assistant to join the Microbiology team in Townsville. The role involves preparing specimens for testing, processing, data entry, and referral of specimens to ensure efficient service to clients both externally and within the lab.

Key duties include participating in Central Specimen Reception, maintaining quality standards, and supporting KPI targets while building strong customer relationships and contributing to ongoing education within the team.

Qualifications

• Proactive and autonomous worker with strong work ethics.
• Experience delivering high-quality client services in a laboratory setting.
• Excellent written and verbal communication to coordinate with customers.
• Ability to use computer systems for data entry and specimen management.

Responsibilities

• Participate in Central Specimen Reception operation and referral.
• Exercise judgement and ensure quality of work.
• Support CSR KPI objectives by prioritising tasks.
• Build relationships with customers to optimise workflow.
• Engage in ongoing education and training as part of a team.
• Comply with accreditation requirements and safety policies.

Job description

Queensland Health is seeking a Clinical Assistant to join the Microbiology team in Townsville. The role involves preparing specimens for testing, processing, data entry, and referral of specimens to ensure efficient service to clients both externally and within the lab.

Key duties include participating in Central Specimen Reception, maintaining quality standards, and supporting KPI targets while building strong customer relationships and contributing to ongoing education within the team.