Clinical Assistant - Specimen Lab Support & Client Service

Queensland Government; Townsville City; On-site; AUD 50,000 - 80,000; Full time

Job summary

Queensland Government is seeking a Clinical Assistant to support Central Specimen Reception. You will prepare specimens for testing, process and register them, aliquot, and refer specimens as needed while maintaining high accuracy and efficient service to clients.

You will contribute to KPI objectives, manage workloads, and collaborate with a team to ensure compliant operations and ongoing education and training in line with accreditation standards.

Qualifications

• Demonstrated high work ethics and ability to work autonomously.
• Strong communication skills for client interaction and team coordination.
• Effective administration and keyboard skills for data entry and record keeping.

Responsibilities

• Prepare specimens for testing and processing within the laboratory.
• Register, aliquot and data-enter specimens; refer specimens as required.
• Contribute to CSR KPI objectives by prioritising tasks and managing workload.
• Build relationships with customers to optimise specimen reception workflows.
• Participate in ongoing education and training as part of a team.
• Adhere to accreditation requirements and quality control procedures.

Skills

High work ethics

Autonomous work

Strong communication

Administrative skills

Keyboard skills

Client service

Job description

Queensland Government is seeking a Clinical Assistant to support Central Specimen Reception. You will prepare specimens for testing, process and register them, aliquot, and refer specimens as needed while maintaining high accuracy and efficient service to clients.

You will contribute to KPI objectives, manage workloads, and collaborate with a team to ensure compliant operations and ongoing education and training in line with accreditation standards.