Clinical Administration Assistant

University of the Sunshine Coast; Sunshine Coast Regional; On-site; AUD 76,000 - 80,000; Part time

Benefits offered by this job

Superannuation 17%

EAP

Fitness passport

Private health discount

Flexible work

Generous leave

Job summary

University of the Sunshine Coast invites applications for the Clinic Administration Assistant in the Academic Support Unit at UniSC Sunshine Coast, Sippy Downs. This part-time role (0.7 FTE, 25.38 hours per week) supports reception, appointment coordination and client service for Student-Led Clinics.

You'll work closely with the Clinic Coordinator, clinical educators, students and clients to ensure smooth clinic operations, confidentiality and high-quality service.

Qualifications

• Associate diploma or equivalent with relevant work experience.
• Reception/administration experience, preferably in clinical or education settings.
• Strong organisational skills and ability to meet deadlines.
• Excellent written and verbal communication; confidentiality.
• Proficient with Microsoft 365 and able to learn new systems.

Responsibilities

• Provide professional reception and administrative support for Student-Led Clinics.
• Coordinate appointments, inquiries, triage and waitlists.
• Maintain records and support clinic systems and reporting.

Skills

Reception & admin

Communication

Confidentiality

Microsoft 365

Teamwork

Education

Associate diploma

Clinical/education experience

Tools

Clinic systems

Appointment scheduling software

Job description

University of the Sunshine Coast – Sunshine Coast QLD

5d ago , from University of the Sunshine Coast

• Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
• Level 4, $76,275 - $80,218 p.a, plus up to 17% employer superannuation
• Part-time (25.38 hours per week), ongoing appointment

The Opportunity

The Academic Support Unit (ASU) provides specialist academic and operational support across UniSC, including school support and multidisciplinary clinics. As the Clinic Administration Assistant, you will provide reception and administrative support to UniSC's Student-Led Clinics, working closely with the Clinic Coordinator, clinical educators, students and clients to support smooth and efficient clinic operations.This is a part-time (0.7 FTE / 25.38 hours per week) role, working Monday, Tuesday, Thursday and Friday.

You will coordinate appointments and enquiries, support clinic systems and resources, maintain accurate records and contribute to a professional and welcoming experience for clients, students and staff.

You will

• provide professional reception and administrative support, including managing enquiries, appointments, triage and waitlists;
• support clinical educators and students with clinic systems, data and reporting while maintaining confidentiality; and
• assist with clinic resources, spaces and operational requirements and contribute to continuous improvement.

About you

You are an organised and customer-focused administration professional who enjoys working in a busy environment and engaging with a diverse range of people. You bring strong communication and interpersonal skills, sound judgement and attention to detail, and are confident using technology and learning new systems. You work well independently and as part of a team and are committed to providing a high-quality service.

You will possess:

• Completion of an associate diploma level qualification with relevant work-related experience, or an equivalent combination of relevant knowledge, training and experience;
• Demonstrated experience in reception and/or administration, preferably in a clinical, health, education or professional services environment;
• Highly developed organisational and administrative skills, with the ability to manage competing priorities and meet deadlines;
• Excellent verbal and written communication skills and the ability to build positive relationships with staff, students, clients and stakeholders;
• Demonstrated ability to maintain confidentiality, exercise sound judgement and use initiative; and
• Highly developed computer literacy, including Microsoft 365, with the ability to quickly learn and use new systems and technologies.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context.

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

Discover UniSC

We’re all about doing work that matters, connecting with great people, and being part of an incredible journey. While we’re not the largest university, we are one of the fastest growing in Australia, now with over 2,000 staff across five campuses in South East Queensland and an expanding presence in major capital cities, and we’re making a big impact every day through ground-breaking research, a strong commitment to sustainability, high-performance sport, and award-winning alumni.

We are committed to delivering high-quality research and teaching that address major global and regional challenges, with established and emerging strengths in sustainability, environmental systems, biodiversity, aquaculture, preventative health and regional resilience. Our research excellence is internationally recognised through strong performance in global benchmarking, including leading rankings in the 2025 Times Higher Education (THE) Impact Rankings for “Zero Hunger,” “Climate Action” and “Life on Land.” UniSC is also recognised for its teaching excellence, with a strong emphasis on student success, innovative and engaging learning experiences, and strong graduate outcomes that equip learners to make meaningful contributions in their chosen fields. As the only university operating within three UNESCO Biosphere Reserves and a UNESCO World Heritage Site, UniSC is uniquely positioned to leverage its natural environment to advance impactful research, teaching and partnerships that support sustainable futures, with sustainability embedded across all aspects of our teaching, research and operations.

We foster a collaborative and supportive environment that encourages continuous professional development and provides the tools and resources to grow your career. We value the contributions of every team member and the role they play in our culture and success. We’re not afraid to do things differently, and we’re looking for people who share our values and want to be part of a team working together to make a meaningful difference to local and global challenges.

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.