Administration Officer (Program Support)

University of the Sunshine Coast; Sunshine Coast Regional; On-site; AUD 83,000 - 93,000; Full time

Benefits offered by this job

Salary paid with 17% superannuation

Flexible work arrangements

Generous leave options

Salary packaging options

Job summary

University of the Sunshine Coast invites you to join the Academic Support Unit on the Sunshine Coast. In this role you will provide high-level administrative and operational support across the Honours and HDR student lifecycle, coordinating activities from engagement and enrolment through to completion.

You will work closely with students, supervisors and professional teams to maintain efficient processes, monitor academic progress, and contribute to a positive student experience while pursuing

Qualifications

• A degree with relevant experience, or an equivalent combination of education, training and demonstrated administrative experience.
• Strong commitment to providing high-quality, client-focused service and supporting positive outcomes for students and stakeholders.
• Strong organisational and administrative skills, with the ability to manage multiple tasks, competing priorities and deadlines effectively.
• Experience collating and analysing data and information to produce accurate reports, with strong attention to detail and data integrity.
• Exceptional written, verbal and interpersonal communication skills, with the ability to build positive relationships, exercise sound judgement, use initiative and handle sensitive matters with discretion.
• Advanced computer literacy, including proficiency in Microsoft 365 applications such as SharePoint, Teams, Excel, Word and PowerPoint, with the ability to quickly learn and adapt to new systems and processes.

Responsibilities

• Coordinate key administrative activities across the Honours and HDR student lifecycle, supporting students, supervisors and coordinators from engagement and enrolment through to completion.
• Provide high-quality administrative support for Honours and HDR processes, including academic progress monitoring, oral presentations, examinations, funding support, honorarium payments, records and reporting.
• Contribute to continuous improvement across systems, processes, resources and stakeholder communications to enhance service delivery and support positive student outcomes.

Skills

Advanced computer literacy

Strong communication

Organisational skills

Education

Bachelor's degree or equivalent

Tools

SharePoint

Teams

Excel

Word

PowerPoint

Job description

• Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
• Level 5, $82,843 - $93,358 p.a., plus up to 17% employer superannuation
• Full-time, fixed term appointment until September 2027

The Opportunity

Join UniSC’s Academic Support Unit (ASU) and play an important role in supporting high-quality Honours and Higher Degree by Research (HDR) experiences across the University.

In this role, you will provide high-level administrative and operational support across the Honours and HDR student lifecycle, working closely with students, academic supervisors, coordinators and professional teams. You will coordinate key program activities, support students and maintain efficient processes, contributing to a positive student experience.

You will

• coordinate key administrative activities across the Honours and HDR student lifecycle, supporting students, supervisors and coordinators from engagement and enrolment through to completion;
• provide high-quality administrative support for Honours and HDR processes, including academic progress monitoring, oral presentations, examinations, funding support, honorarium payments, records and reporting; and
• contribute to continuous improvement across systems, processes, resources and stakeholder communications to enhance service delivery and support positive student outcomes.

About you

You are a highly organised and service-focused administrator with strong attention to detail and the ability to manage multiple priorities in a dynamic environment. You enjoy working collaboratively with a broad range of stakeholders and can confidently navigate complex processes, systems and policy requirements. You exercise sound judgement, communicate effectively and take a proactive approach to improving the way work is delivered.

You will possess:

• A degree with relevant experience, or an equivalent combination of education, training and demonstrated administrative experience;
• Strong commitment to providing high-quality, client-focused service and supporting positive outcomes for students and stakeholders;
• Strong organisational and administrative skills, with the ability to manage multiple tasks, competing priorities and deadlines effectively;
• Experience collating and analysing data and information to produce accurate reports, with strong attention to detail and data integrity;
• Exceptional written, verbal and interpersonal communication skills, with the ability to build positive relationships, exercise sound judgement, use initiative and handle sensitive matters with discretion; and
• Advanced computer literacy, including proficiency in Microsoft 365 applications such as SharePoint, Teams, Excel, Word and PowerPoint, with the ability to quickly learn and adapt to new systems and processes.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [e-mail] or call [phone].

Discover UniSC

We’re all about doing work that matters, connecting with great people, and being part of an incredible journey. While we’re not the largest university, we are one of the fastest growing in Australia, now with over 2,000 staff across five campuses in South East Queensland and an expanding presence in major capital cities, and we’re making a big impact every day through ground-breaking research, a strong commitment to sustainability, high-performance sport, and award-winning alumni.

We are committed to delivering high-quality research and teaching that address major global and regional challenges, with established and emerging strengths in sustainability, environmental systems, biodiversity, aquaculture, preventative health and regional resilience. Our research excellence is internationally recognised through strong performance in global benchmarking, including leading rankings in the 2025 Times Higher Education (THE) Impact Rankings for "Zero Hunger," "Climate Action" and "Life on Land." UniSC is also recognised for its teaching excellence, with a strong emphasis on student success, innovative and engaging learning experiences, and strong graduate outcomes that equip learners to make meaningful contributions in their chosen fields. As the only university operating within three UNESCO Biosphere Reserves and a UNESCO World Heritage Site, UniSC is uniquely positioned to leverage its natural environment to advance impactful research, teaching and partnerships that support sustainable futures, with sustainability embedded across all aspects of our teaching, research and operations.

We foster a collaborative and supportive environment that encourages continuous professional development and provides the tools and resources to grow your career. We value the contributions of every team member and the role they play in our culture and success. We’re not afraid to do things differently, and we’re looking for people who share our values and want to be part of a team working together to make a meaningful difference to local and global challenges.

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.