Clinic Operations & Front Desk Coordinator

Bupa Australia; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance discounts

Employee discounts

Job summary

Bupa Mindplace in Melbourne CBD is seeking a Clinic Coordinator to ensure smooth clinic operations and a welcoming client experience. You will blend front desk responsibilities with broader operational support, coordinating reception tasks and maintaining a professional, private space for patients.

As the first point of contact for clients, visitors, and clinicians, you’ll help uphold Mindplace standards and contribute to a caring, compliant clinic environment.

Qualifications

• Experience in Front Office Coordinator or Senior Receptionist role or equivalent in mental or allied health is desired
• Capable of prioritising work within established routines, methods and procedures
• Possess high level, professional written and oral communication skill
• Manage and monitor the daily reception and admin tasks delivered by the reception team to ensure compliance with Mindplace best practice standards and relevant policies and procedures
• Own the client experience of the practice’s physical space, ensuring cleanliness, maintenance, and a comfortable, private environment.

Responsibilities

• Front desk responsibilities with broader operational support to improve clinic efficiency
• Serve as the first point of contact for clients, visitors and clinicians
• Maintain a welcoming, professional environment and ensure privacy and comfort for patients

Skills

Front Office Coordination

Strong communication

Job description

Bupa Mindplace in Melbourne CBD is seeking a Clinic Coordinator to ensure smooth clinic operations and a welcoming client experience. You will blend front desk responsibilities with broader operational support, coordinating reception tasks and maintaining a professional, private space for patients.

As the first point of contact for clients, visitors, and clinicians, you’ll help uphold Mindplace standards and contribute to a caring, compliant clinic environment.