Clinic Administrator

Resile; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Resile Health Melbourne is seeking a proactive administrator to join the clinic full-time or part-time. You will manage reception, bookings, referrals, and patient communications, while supporting medical screening and specimen collection as needed.

The role rewards organised, autonomous workers who can liaise with a small local team and utilise remote support. Experience in medical administration is valued, and applicants must have the right to work in Australia.

Qualifications

• Excellent organisation and time management skills with great attention to detail.
• Ability to work autonomously, or in a team environment where required.
• Strong customer service skills with the ability to communicate effectively with a diverse group.
• Can-do and proactive attitude.
• Flexible and adaptable to changing business needs.
• Previous experience in medical administration or healthcare administration will be highly regarded.

Responsibilities

• Day to day running of the clinic working closely with a small local team with extensive remote support
• Reception and administration duties, including managing appointments, calendars, and clinic bookings
• Processing referrals, medical bookings, and administrative documentation
• Responding to phone and email enquiries in a professional and timely manner
• Supporting medical screening and specimen collection activities as required, with full training provided

Skills

Organisation

Time management

Customer service

Communication

Teamwork

Adaptability

Medical administration

Job description

Resile is a fast-growing, privately owned leader in all aspects of acute, short and long-term occupational health solutions and services across all sectors of Australia and internationally.

Our multidisciplinary teams and extensive provider network are dedicated to the delivery of excellent customer service and getting the best possible outcomes for our clients.

The Role

We are seeking a confident and enthusiastic individual to join our Resile Health Melbourne clinic on a full-time or part-time basis. You will provide exceptional administration and client support as well as assist with medical screening as required.

Responsibilities include:

• Day to day running of the clinic working closely with a small local team with extensive remote support
• Reception and administration duties, including managing appointments, calendars, and clinic bookings
• Processing referrals, medical bookings, and administrative documentation
• Responding to phone and email enquiries in a professional and timely manner
• Supporting medical screening and specimen collection activities as required, with full training provided

About you

You will have:

• Excellent organisation and time management skills with great attention to detail
• The ability to work autonomously, or in a team environment where required
• Strong customer service skills with the ability to communicate effectively with a diverse group
• Can-do and proactive attitude
• The ability to be flexible and adaptable to the changing needs of the business
• Previous experience in medical administration or healthcare administration will be highly regarded.

The successful candidate must have the right to legally work in Australia.

If you are passionate about making an impact, align with our values and would like to work in an agile organisation, we'd very much like to hear from you!

Please note:

Only shortlisted candidates will be contacted.