Client Services Officer – Flexible Hours & Remote Options

TAFE Queensland

Brisbane

On-site

AUD 60,000 - 80,000

Full time

46 hours ago
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Benefits offered by this job

Four weeks recreation leave
Flexible work options
12.75% Superannuation
Salary packaging options
Relocation assistance
Professional development
Wellbeing initiatives
Employee Assistance Program
Private health corporate plans
DFV support options
Work at Home Software
Employee discounts
Annual staff recognition
Pride Network
Free car parking

Job summary

TAFE Queensland is seeking a Client Services Officer for the SkillsTech Acacia Ridge campus on a fixed-term basis until 25 June 2027. You will deliver exceptional client service to internal and external clients across multiple channels, reporting to the Client Services Coordinator.

The role is primarily based at Acacia Ridge, with potential to work at other TAFE Queensland campuses. Your duties include efficient administration and accurate record-keeping to support service delivery.

Qualifications

  • Strong customer service experience
  • Ability to use multiple systems
  • Excellent communication and interpersonal skills
  • Attention to detail and accuracy in record keeping

Responsibilities

  • Provide excellent client service and support to internal and external clients through a variety of communication channels.
  • Report to the Client Services Coordinator.
  • Position based primarily at Acacia Ridge with potential to work at other TAFE Queensland campuses.

Skills

Client service
Administrative skills
Record keeping
Computer skills
Communication
Interpersonal skills
Problem solving
Team coordination

Tools

Microsoft Office

Job description

TAFE Queensland is seeking a Client Services Officer for the SkillsTech Acacia Ridge campus on a fixed-term basis until 25 June 2027. You will deliver exceptional client service to internal and external clients across multiple channels, reporting to the Client Services Coordinator.

The role is primarily based at Acacia Ridge, with potential to work at other TAFE Queensland campuses. Your duties include efficient administration and accurate record-keeping to support service delivery.

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