Client Services Consultant - Hybrid Tech & Corporate

Sidekicker; Melbourne; Hybrid; AUD 43,000 - 61,000; Full time

Job summary

Sidekicker HQ in Melbourne is seeking a Client Services Consultant for a 1-month contract in their Tech + Corporate team. The role involves supporting large clients with recruitment drives, candidate screening, onboarding, and ongoing client relationship management.

You will work in a hybrid setup with 50% on-site time in Cremorne, starting 27 October 2026, at a pay rate of $37.50 per hour plus super. This position requires hands-on recruitment activity, strong communication, and proactive

Qualifications

• Experience in recruitment drives and onboarding processes.
• Strong client-facing communication and relationship-building abilities.
• Familiarity with onboarding and pre-employment checks.

Responsibilities

• Run recruitment drives through our key channels.
• Screen candidates and assess their suitability for the roles we are hiring for.
• Coordinate pre-employment checks to ensure all Sidekicks are ready to work.
• Onboard candidates to the platform and getting them ‘work ready’.
• Assist Sidekicks with onboarding and profile completion process by providing phone support including training on our platform.
• Manage and run the day-to-day running of client recruitment drives and scheduling.
• Craft and send appropriate communications to Sidekicks.
• Updating and maintaining internal databases.
• Build and maintain strong relationships with our key clients, ensuring a strong understanding of the client’s business needs and operations.
• Act as a point of contact for clients to ensure all requirements are met and that the client understands our processes and operations.
• Develop a strong understanding of applicable EBAs, awards, and employment contracts. This will include confidentially consulting clients and candidates about their obligations and entitlements.
• Ensure timely response to client enquiries and that clients are regularly updated on progress.
• Identify customer requirements and uncover roadblocks to drive platform engagement.
• Be an active participant in team meetings and 1:1s
• Actively participate in team retrospective workshops.

Job description

Sidekicker HQ in Melbourne is seeking a Client Services Consultant for a 1-month contract in their Tech + Corporate team. The role involves supporting large clients with recruitment drives, candidate screening, onboarding, and ongoing client relationship management.

You will work in a hybrid setup with 50% on-site time in Cremorne, starting 27 October 2026, at a pay rate of $37.50 per hour plus super. This position requires hands-on recruitment activity, strong communication, and proactive