Client Services & Call Centre Specialist

Jobs Riverina Murray; Wagga Wagga; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday leave

Extra week of leave after 3 years

Study assistance and development

Monthly and annual awards

Laptops for all employees

Descrizione del lavoro

Sureway's National Contact Centre in Wagga Wagga is seeking a Contact Centre Consultant to provide friendly, professional support to customers across the country. Training is provided; no industry experience required, just the right attitude and a passion for helping people.

The role involves handling inbound calls, booking appointments, and performing routine admin tasks across contracts. Shifts are rostered within 8am–7pm; part-time options may be available for the right candidate.

Competenze

• Experience in customer service or call centre environments preferred.
• Strong listening and communication skills.
• Ability to stay calm and professional under pressure.

Mansioni

• Answering inbound calls and managing enquiries.
• Booking appointments and managing calendars.
• Completing routine admin tasks tied to contracts.
• Supporting frontline teams with a range of tasks; shifts run 8am–7pm with five-day work patterns; occasional flexibility for hours.

Descrizione del lavoro

Sureway's National Contact Centre in Wagga Wagga is seeking a Contact Centre Consultant to provide friendly, professional support to customers across the country. Training is provided; no industry experience required, just the right attitude and a passion for helping people.

The role involves handling inbound calls, booking appointments, and performing routine admin tasks across contracts. Shifts are rostered within 8am–7pm; part-time options may be available for the right candidate.