Client Services Assistant - Full-time or Part-time/ Job Share

MinterEllison; Canberra; On-site; AUD 52,000 - 66,000; Full time

Job summary

MinterEllison in Canberra seeks a Client Services Assistant for a 13-month fixed-term role. You will deliver hospitality and client service across front-of-house operations, support meetings and events, provide reception and switchboard coverage, and help with refreshments and basic AV tasks.

The role suits someone with hospitality background who thrives in a collaborative team and can manage day-to-day office operations efficiently.

Qualifications

• Experience in hospitality, corporate hospitality, or a client-facing role.
• Barista skills and coffee knowledge (desirable).
• Some experience with Microsoft products/AV/POS systems.
• RSA and Food Safety certification obtainable.

Responsibilities

• Deliver exceptional hospitality for client meetings, events and functions, including after-hours support.
• Prepare and serve refreshments, including barista coffee and light food.
• Provide reception and switchboard coverage when required.
• Maintain client-facing areas to a high standard and support day-to-day office operations.
• Process administrative tasks, including stock management and invoice processing.
• Set up meeting rooms, event spaces and assist with audiovisual equipment.

Skills

Hospitality

Customer service

Barista skills

Microsoft products

AV systems

RSA certification

Tools

POS Systems

Job description

Location

Canberra

Contract Type

Fixed Term

MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering.

We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways.

At MinterEllison, we're leading the way with AI and other emerging technologies, powering innovation right across our firm. You will have the opportunity to engage with AI tools we've built, and other external AI tools, to enhance efficiencies and excellence internally and with our clients.

We support sustainable ways of working regarding how, when and where you work and offer a wide range of social, financial and health benefits (see https://www.minterellison.com/-/media/Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-Dec_2025.pdf)

The Team

Our Client Services team sits at the heart of the employee and client experience, delivering exceptional hospitality, front-of-house and client service across the Canberra office.

We are responsible for hospitality services, client events, reception, switchboard operations and meeting support. We take pride in delivering high-quality service and creating positive experiences for clients, visitors and employees.

This is a collaborative and fast-paced team environment where professionalism, reliability and exceptional customer service are highly valued.

Your Role

As a Client Services Assistant, you will provide professional hospitality and client service support across a range of front-of-house and operational activities.

This is an ideal opportunity for someone with a hospitality background who enjoys working with people, takes pride in delivering outstanding service and thrives in a collaborative team environment. You will play an important role in supporting client meetings and events, providing reception and switchboard coverage, preparing refreshments and helping to ensure the smooth day-to-day operation of the Canberra office.

This is a 13-month fixed-term contract, offering the opportunity to gain valuable experience within a professional services environment while making a meaningful contribution to the team.

Key Responsibilities

• Delivering exceptional hospitality services for client meetings, events and functions, including occasional after-hours support.
• Preparing and serving refreshments, including barista coffee and basic food items.
• Providing reception and switchboard coverage when required.
• Maintaining client-facing areas to a high standard and supporting the day-to-day operation of the office.
• Processing administrative tasks, including stock management and invoice processing.
• Setting up meeting rooms, event spaces and helping with audiovisual equipment.

More About You

• Experience in hospitality, corporate hospitality, customer service or a similar client-facing environment.
• Barista skills and coffee knowledge (desirable).
• Some experience with software/technology ie: Microsoft products/AV Systems/POS Systems
• A proactive, professional approach and the ability to work well under pressure.
• A collaborative mindset and willingness to support the broader team.
• The ability to obtain RSA and Food Safety certification.

Work Arrangement

MinterEllison supports flexible ways of working and welcomes applications from candidates seeking full-time or part-time/job-share arrangements.