Client Services & Admin Specialist — Growth & Impact

Connole Carlisle Chartered Accountants; Mackay Regional; On-site; AUD 48,000 - 56,000; Full time

Job summary

Connole Carlisle Chartered Accountants – Mackay QLD is seeking a Client Services / Administration Officer to support our accountants and clients. You will manage client communications via phone and email, assist with reception duties, and keep our practice management system up to date.

The role offers variety in everyday tasks, from preparing documents to filing and scanning, with a focus on accuracy, organisation, and strong teamwork.

Qualifications

• Organised and detail-oriented with excellent communication skills.
• Able to manage multiple tasks and priorities with accuracy.

Responsibilities

• Managing client communications via phone, email, and reception.
• Preparing and lodging compliance documents (ATO, ASIC).
• Maintaining client records in the practice management system.
• Supporting the accounting team with administrative tasks.
• General office administration including mail, scanning, and filing.

Skills

Organised

Communication

Detail-oriented

Multitasking

Tools

Microsoft Office

Practice management

Job description

Connole Carlisle Chartered Accountants – Mackay QLD is seeking a Client Services / Administration Officer to support our accountants and clients. You will manage client communications via phone and email, assist with reception duties, and keep our practice management system up to date.

The role offers variety in everyday tasks, from preparing documents to filing and scanning, with a focus on accuracy, organisation, and strong teamwork.