Client Services & Admin Coordinator | Career Growth

Infocus North Qld; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Infocus North Qld invites you to join our Brisbane office as a Client Services Officer in a permanent, full‑time role. You will keep client work organized and accurate so our accountants can focus on what matters most to clients, while enjoying opportunities for career development within a national firm.

You will be the engine room of the team, handling a variety of administrative tasks, invoicing, and documentation for clients, with a friendly, professional attitude and a focus on exceptional

Qualifications

• Experience in a similar customer service and/or administration role.
• Excellent written and verbal communication skills.
• Demonstrated proficiency with the Microsoft Suite.
• High attention to detail and time management.
• Friendly, team-oriented attitude and supportive approach.
• Great phone manner and client service focus.

Responsibilities

• Take charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages
• Prepare and coordinate compliance documentation for clients
• Invoicing and WIP management while communicating with advisors, partners, and corporate staff
• Database entry and management, as directed
• General ad‑hoc administrative support such as printing, filing, scanning, incoming/outgoing mail, faxes and general correspondence
• Relief receptionist duties as required

Skills

Customer service

Administration

Communication

Team player

Time management

Attention to detail

Tools

Microsoft Office

Job description

Infocus North Qld invites you to join our Brisbane office as a Client Services Officer in a permanent, full‑time role. You will keep client work organized and accurate so our accountants can focus on what matters most to clients, while enjoying opportunities for career development within a national firm.

You will be the engine room of the team, handling a variety of administrative tasks, invoicing, and documentation for clients, with a friendly, professional attitude and a focus on exceptional