Client Services & Admin Assistant (12-Month Contract)

Fusion Accounting Solutions; Tweed Heads South; Presencial; AUD 52.000 - 68.000; Jornada completa

Descripción de la vacante

Fusion Accounting Solutions, based in Tweed Heads South NSW, seeks a friendly, organised Administration & Client Services Assistant on a 12-month fixed-term maternity leave contract. Responsibilities include reception, client onboarding, and coordinating documentation to ensure a seamless client experience.

The role supports the accounting team, using Xero and practice management software, with a focus on accuracy, strong communication, and proactive problem solving.

Formación

• Previous administration experience within an Australian public practice accounting firm is highly regarded.
• Familiarity with ATO Online Services for Agents and ASIC corporate compliance processes.
• Experience using Xero, with exposure to accounting practice management and document management software.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills with a confident and professional telephone manner.

Responsabilidades

• Reception & Client Services: Manage incoming calls, emails and client enquiries while delivering a professional, welcoming client experience.
• Client Administration: Onboard clients, maintain records, request documentation and coordinate correspondence.
• ATO Administration: Support ATO Online Services for Agents, access client information and manage correspondence.
• ASIC & Corporate Compliance: Assist with annual reviews, company records and compliance documentation.
• Accounting Software & Systems: Use Xero and practice management systems to support processes.
• Document Management: Prepare, format, distribute and file client documents and electronic records.
• Workflow & Team Support: Assist with deadlines and support efficient workflow.
• General Office Administration: Coordinate appointments and office communications.

Conocimientos

Strong organisational skills

Excellent written and verbal communic

Proactive solutions-focused

Collaborative mindset

Attention to detail

Herramientas

Microsoft Office

Xero

Practice management software

Descripción del empleo

Fusion Accounting Solutions, based in Tweed Heads South NSW, seeks a friendly, organised Administration & Client Services Assistant on a 12-month fixed-term maternity leave contract. Responsibilities include reception, client onboarding, and coordinating documentation to ensure a seamless client experience.

The role supports the accounting team, using Xero and practice management software, with a focus on accuracy, strong communication, and proactive problem solving.