Client Services Administrator – Business Advisory

Rsm-; Shire Of Katanning; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

RSM Australia seeks a Client Services Administrator to join our Business Advisory division on a 12-month fixed-term contract. You will be the central contact for clients, manage communications, onboarding/offboarding, and coordinate documentation to support accounting and advisory services.

You are highly organised, proactive, with excellent communication skills, and able to balance multiple priorities while maintaining accuracy. Proficiency with Microsoft Office and CRM systems is desirable.

Qualifications

• Experience in administration, client service, or professional services environment.
• Exceptional verbal and written communication skills.
• Strong client relationship and stakeholder management abilities.
• Excellent organisational and time management skills.
• High attention to detail and accuracy.

Responsabilités

• Provide reception and office support as needed.
• Handle client enquiries via phone, email and in person with timely responses.
• Prepare client correspondence, engagement documents, proposals and service agreements.
• Coordinate document requests, signatures, lodgements, invoices and compliance requirements.
• Assist onboarding new clients and offboarding departing clients for a seamless experience.
• Maintain accurate client records across firm systems and ensure information remains current.

Connaissances

Reception

Client relationship

Administrative skills

Formation

Year 12

Certificate IV in Business Administration

Outils

Microsoft Office

Outlook

Word

Excel

Teams

Description du poste

RSM Australia seeks a Client Services Administrator to join our Business Advisory division on a 12-month fixed-term contract. You will be the central contact for clients, manage communications, onboarding/offboarding, and coordinate documentation to support accounting and advisory services.

You are highly organised, proactive, with excellent communication skills, and able to balance multiple priorities while maintaining accuracy. Proficiency with Microsoft Office and CRM systems is desirable.