Client Partnership Executive

Woolworths Group Limited; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working model

Team discounts across Woolworths Group

Wellbeing programs

Flexible leave policies

Job summary

Woolworths Group's Cartology division seeks a Client Partnerships Executive to support the sales team from briefing campaigns to post‑campaign reporting. You will collaborate with sales, operations and insight teams to deliver campaigns that meet client objectives and drive results.

You’ll manage relationships, provide compliance and performance reporting, and assist with financial queries and pipeline management in a hybrid Sydney role.

Qualifications

• 2–3 years experience in a sales support or customer support role within media or tech.
• Proficiency with Google Docs, Sheets and Slides (Google Workspace).
• Ability to multitask and prioritise multiple projects while delivering results.
• Strong analytical skills with a link between online metrics and business outcomes.
• Entrepreneurial, proactive, able to work independently and in a team.

Responsibilities

• Support the team briefing campaigns across bookings and production.
• Day‑to‑day management of relationships between vertical and operations teams.
• Provide compliance reporting to Partnership Managers and escalate issues.
• Manage post campaign reporting and client billings queries with finance.
• Be the main point of contact for campaign delivery and client enquiries.
• Assist with Salesforce data input, media schedule creation and pipeline management.
• Prepare decks and client meeting materials with Client Partnership Managers.

Skills

Multitasking

Analytical skills

Attention to detail

Teamwork

Proactive

Tools

Google Workspace

Job description

We Are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.About the roleCartology is the Woolworths Group’s stand-alone media business. Cartology has been established to provide data led marketing solutions and drive sales performance by leveraging the Woolworths customer audience both in store and across Woolworths Group digital platforms.As a member of the Cartology Sales team, Client Partnerships Executive will support the team in managing client relationships and work with the wider business to deliver campaigns from brief through to results. You will work with the sales, operations and insight teams in order to deliver valuable outcomes for our clients. This role will report into the Group Client Partnerships Manager.What you’ll doSupporting the team in briefing campaigns across bookings team & productionDay to day management of the relationship between vertical and operations teamsProvide Partnership Managers with compliance reporting & escalate any issues or concernsManage client post campaign reportingWork with finance and commercial team to respond to client billings queriesManage incoming client enquiriesBe the internal and external sales point of contact for campaign deliverySupport the team with Salesforce data input, financial reporting, media schedule creation and assist in pipelinemanagementProvide administrative support to the client partnerships team to enable them to achieve their targetsMaintain inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinate thecreation of new materials with marketingSupport Client Partnership Managers with deck creation and client meeting preparationWhat you’ll bringMinimum 2-3 years work experience in a sales support or customer support/service role preferably within the mediaor tech industryProficiency in full Google suite, especially in Google Docs, Google Sheets and Google SlidesAbility to multitask and prioritise various projects simultaneously with a focus on delivering resultsCommitment to quality and continuous improvement, strong attention to detailStrong analytical skills and an understanding of how online performance metrics link to commercial business metricsEnergised by an entrepreneurial environmentProactive, able to work independently & as part of a teamAbility to anticipate both client & sales team needsTakes initiative and follows-through on commitments to achieve resultsReliable, completes work to a high standardNote: Woolworths Group is an inclusive, team-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we urge you to please still submit your application.What you’ll experienceOur Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teamsHigh-impact role supporting our teams who enrich our communities.A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.A progressive and competitive leave policy that gives you more space for what matters to you.Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.