Client Manager, Trade Credit

Aon; Melbourne; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Flexible work options

Job summary

Aon Melbourne is seeking a Client Manager for Trade Credit to drive retention and growth. The role blends client service with delivering innovative Credit Insurance solutions and strategic guidance, reporting to the Head of Trade Credit, Australia, with hybrid working options.

You will lead negotiations, nurture senior client relationships, and expand the Trade Credit offering through cross-sell and new business initiatives while contributing to a high-performance team culture.

Qualifications

• Experience in Trade Credit with strong credit risk knowledge.
• Extensive Trade Credit experience with exposure to structured credit, surety or related lines.
• Proven ability to retain clients and drive growth.
• Passion for delivering value through Aon Credit Solutions.
• Strong communication and negotiation skills with senior stakeholders.
• Well-established industry relationships and networking capability.
• Commercially minded with a results-oriented approach.
• Experience contributing to innovative client solutions and services.
• Collaborative leadership with a track record of developing teams.
• Commitment to fostering an inclusive team culture.

Responsibilities

• Retain and grow Aon clients, developing sales strategy.
• Lead structuring, negotiation and management of complex Credit Insurance programs.
• Provide strategic guidance to ensure exceptional client relationships and retention.
• Identify and pursue cross-sell and new business opportunities.
• Aim for revenue targets within existing accounts and new business.
• Collaborate with carriers and partners to meet client needs.
• Build strategic external partnerships to fulfill client requirements.
• Design and deliver marketing activities aligned with regional plans.
• Drive growth, performance standards and capability building.
• Mentor and support junior team members.

Skills

Credit insurance

Trade Credit

Client retention

Business development

Communication

Negotiation

Stakeholder management

Networking

Results oriented

Innovation

Leadership

Inclusive culture

Job description

This is an exceptional opportunity to join a global leader in Trade Credit, employing Aon’s strong brand to develop new and existing clients, ensuring excellent retention and to take on the responsibility for the exponential growth across our Trade Credit practice in Melbourne.

Client Manager – Trade Credit

A rare opportunity has become available for an accomplished and experienced Client Manager to join our Trade Credit team, based in Melbourne. This is a hybrid role with the flexibility to work both virtually and from our Aon offices. As a Client Manager, you are responsible for the delivery of Aon client service as well as the development of innovative, best-in-class solutions for our existing and prospective Trade Credit clients. The position will report to the Head of Trade Credit, Australia.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible for the retention and growth of Aon clients, including sales strategy development and execution
• Leading the structuring, negotiation, and management of complex Credit Insurance programs
• Providing strategic guidance and oversight to ensure exceptional client relationship management and retention
• Identifying and pursuing opportunities to expand our Trade Credit offering, including cross-sell and new business initiatives
• Achieving and exceeding revenue targets for retention and growth, both within existing accounts and through new business development
• Collaborates with Aon colleagues and third-party partners (e.g., carriers) to ensure clients receive solutions that meet their needs
• Proactively builds strategic external partnerships and relationships to fulfill client needs
• Designs and delivers marketing activities linked to overall regional business plan
• Drives growth, innovation, performance standards and capability building
• Mentor and assisting junior team members.

How this opportunity is different

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself. We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team with collaboration being at the core of our success.

Skills and experience that will lead to success

This position requires a dynamic and influential individual with deep technical knowledge and a proven track record in Trade Credit. You will bring:

• Strong understanding of credit insurance solutions and credit risk management, particularly for corporate and larger clients.
• Extensive experience within Trade Credit with exposure to structured credit, surety, or related specialty lines
• Demonstrated success in supporting client retention, growth, and business development initiatives
• A genuine passion for delivering value and outcomes for clients through Aon Credit Solutions.
• Strong communication, negotiation, and stakeholder management skills, with experience engaging senior decision-makers.
• Well-established relationships across industry networks, partners, or key market stakeholders.
• Commercially minded, results-oriented, and committed to delivering sustainable growth.
• Experience contributing to innovative client solutions, products, or service offerings.
• A collaborative leadership style with a track record of developing and supporting team members.
• Commitment to fostering an inclusive team culture where diverse perspectives are valued and individuals can thrive.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail] Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #insurancecareers #creditsolutions #broking #tradecredit #Li-NL1 #Li-Hybrid #Li-Melbourne 2565315