Client Manager - Aviation

Aon; Brisbane; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Job summary

Aon Australia is seeking a Client Manager – Aviation to act as a trusted advisor to major global and corporate clients, delivering specialist aviation insurance solutions and insights. You will drive new business and growth while managing complex aviation accounts and collaborating across Aon’s network and international markets.

Join a diverse, inclusive team with a focus on wellbeing, flexible working, and continuous learning that supports your professional development and client outcomes.

Qualifications

• Strong experience in Aviation insurance, including managing complex aviation programs and specialist aviation clients.
• Proven success in developing new and profitable business, including building and managing a sustainable pipeline.
• Demonstrated ability to develop and execute renewal and servicing strategies while enhancing the client experience.

Responsibilities

• Generating Aviation new business both directly and through the branch network.
• Regularly providing insight for aviation risks within Aon Australia’s largest global and corporate clients.
• Delivering direct and indirect specialist Aviation advice to clients.
• Developing renewal strategies for complex Aviation programs.
• Managing Aviation specialty renewals and new business directly through key client meetings.
• Continuing strong working relationships with London and international insurers.
• Being responsible for production of specialty Aviation market research and analysis, and market updates for distribution to clients and the network.
• Delivering specialist Aviation pipeline and team growth strategy.
• Management and training of ACS support staff.
• Creating greater Aviation insurance understanding in Aon network branches to assist them in new business approaches and drive increased branch revenue in untapped areas.
• Managing a portfolio of specialist Aviation clients.
• Managing key stakeholder relationships and enhancing the client experience.
• Identifying development opportunities for the designated portfolio and designing appropriate servicing solutions.
• Developing new and profitable business.
• Contributing to the strategic direction of the business.

Skills

Aviation insurance

New business development

Client relationship management

Renewal strategy

Stakeholder management

Job description

Client Manager – Aviation

What the day will look like

As Client Manager – Aviation, you will be a trusted advisor to some of Aon Australia’s largest global and corporate clients, delivering specialist aviation insurance solutions and insights. You will drive new business and growth while managing a portfolio of complex aviation accounts and collaborating closely with colleagues across Aon’s branch network and international markets. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Key responsibilities include

• Generating Aviation new business both directly and through the branch network
• Regularly providing insight for aviation risks within Aon Australia’s largest global and corporate clients
• Delivering direct and indirect specialist Aviation advice to clients
• Developing renewal strategies for complex Aviation programs
• Managing Aviation specialty renewals and new business directly through key client meetings
• Continuing strong working relationships with London and international insurers
• Being responsible for production of specialty Aviation market research and analysis, and market updates for distribution to clients and the network
• Delivering specialist Aviation pipeline and team growth strategy
• Management and training of ACS support staff
• Creating greater Aviation insurance understanding in Aon network branches to assist them in new business approaches and drive increased branch revenue in untapped areas
• Managing a portfolio of specialist Aviation clients
• Managing key stakeholder relationships and enhancing the client experience
• Identifying development opportunities for the designated portfolio and designing appropriate servicing solutions
• Developing new and profitable business
• Contributing to the strategic direction of the business

Skills and experience that will lead to success

• Strong experience in Aviation insurance, including managing complex aviation programs and specialist aviation clients
• Proven success in developing new and profitable business, including building and managing a sustainable pipeline
• Demonstrated ability to develop and execute renewal and servicing strategies while enhancing the client experience
• Excellent relationship management skills, with experience working across internal networks, senior stakeholders and international insurance markets (including London)
• Leadership capabilities, including coaching and developing support staff and contributing to broader team and business strategy

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail].