Office Administrator

CROSS Asia Pacific; Rockhampton Regional; On-site; AUD 42,000 - 62,000; Full time

Job summary

CROSS Asia Pacific – North Rockhampton QLD is seeking an Office Administrator to join a well-established local accounting business. This front-of-house and back-office role suits someone confident with clients and numbers, offering hands-on support in a friendly, family-oriented environment.

In this full-time position, you will greet clients, handle day-to-day financial administration, and assist the accounting team with records and software such as Xero, ATOmate and MYOB, contributing to

Qualifications

• Accounting or financial administrative experience is preferred.
• Experience with Xero, ATOmate and MYOB or similar accounting software.
• Proficient in Microsoft Word, Excel and Outlook.
• Polished, professional presentation for client-facing work.
• Strong memory for names and faces and genuine people skills.

Responsibilities

• Greet clients and manage front-of-house enquiries with warmth and professionalism.
• Process financial administration tasks using accounting software.
• Provide general Microsoft Office administration support.
• Support accounting team with day-to-day client and office needs.
• Maintain accurate records and follow up on outstanding items.

Skills

Front-of-house

Client relations

Memory for names

MS Office

Accounting/financial admin experience

Tools

Xero

ATOmate

MYOB

Job description

CROSS Asia Pacific – North Rockhampton QLD

Office Administrator: Accounting Business

Rockhampton, QLD | Full-time

CROSS Recruit are recruiting on behalf of a well-established local accounting business for an Office Administrator to join their team. This is a front-of-house and back-office combined role, ideal for someone who's confident with clients and has a good comprehension of numbers.

About the role:

You'll be the first point of contact for clients walking through the door or calling in, alongside handling day-to-day financial administration. The business runs on a personal, family-oriented approach with clients, so remembering names and building genuine rapport matters here as much as accuracy on the books.

What you'll be doing:

• Greeting clients and managing front-of-house enquiries with warmth and professionalism
  
• Processing financial administration tasks using accounting and practice management software such as Xero, ATOmate and MYOB
  
• General Microsoft Office administration (Word, Excel, Outlook)
  
• Supporting the accounting team with day-to-day client and office needs
  
• Maintaining accurate records and following up on outstanding items
  

Requirements

What their looking for:

• Accounting or financial administrative experience highly regarded
  
• Experience with accounting software such as Xero, ATOmate and MYOB (or similar platforms)
  
• Confident using Microsoft Office
  
• A polished, professional presentation for client-facing work
  
• Strong memory for names and faces, and a genuine interest in people
  

Why this role:

This is a chance to join a business that prides itself on treating clients like family, not file numbers. If you like the idea of knowing your clients by name and being part of a close-knit, well-established local firm, this could be a great fit.

• Join a well-established local business with a strong reputation and loyal client base built over many years
  
• Work in a genuine family business environment where staff and clients are treated as part of the fold, not just numbers on a page
  
• Enjoy the lifestyle that comes with regional Queensland living: less traffic, more affordable housing, and a genuine sense of community
  
• Just a 30-minute drive from the coast, giving you easy access to the beach on weekends or after work
  
• Stable, established local employer with room to build a long-term career