Client Experience - Placement Year

BMW Group; Adelaide; On-site; AUD 40,000 - 49,000; Full time

Benefits offered by this job

27 days holiday (pro rata)

Pension scheme

On-site restaurant

Advantages scheme

Job summary

Rolls-Royce Motor Cars invites you to join the Private Office team for a Client Experience placement year in the UK. You will coordinate client engagement activities, plan events, manage regional and local team support, and handle client data in Salesforce while ensuring GDPR compliance.

Working closely with internal stakeholders and suppliers, you’ll contribute to luxury customer experiences, room bookings, and the Rolls-Royce Luminary programme, while developing professional skills in a

Qualifications

• Must be returning to studies for a minimum of 6 months after completion of placement.
• Must provide proof of legal right to work in the UK.
• Experience in client engagement or events is beneficial.

Responsibilities

• Coordinate client engagement activities and enhance the customer experience.
• Assist planning and execution of client and prospect events with seamless stakeholder communication.
• Provide operational support to Private Office teams and act as a key day-to-day contact.
• Manage and maintain client data within Salesforce, supporting campaign updates and reporting.
• Coordinate preparation of client visits and specification sessions, including facility readiness and logistics.
• Build relationships with internal stakeholders, agencies and suppliers while adhering to GDPR.
• Support room bookings and movements for Rolls-Royce Luminary programme.

Skills

Multitasking

Problem solving

Communication

Proactive

Adaptable

Energetic

Approachable

Education

Enrolled student returning to studies

Tools

Salesforce

Job description

START WITH WHAT EXCITES YOU.

Client Experience - Placement Year

The Private Office team is responsible for curating world-class experiences that bring the brand to life for clients, prospects, and dealer partners. Combining expertise in client engagement, marketing, operations, and logistics, the department ensures every interaction reflects the craftsmanship, exclusivity, and attention to detail synonymous with Rolls-Royce Motor Cars.

Through the coordination of exclusive events, personalised client visits, data-driven relationship management, and seamless vehicle logistics, the team plays a key role in strengthening customer relationships and supporting commercial success. Working in a highly collaborative environment, the department delivers exceptional experiences that leave a lasting impression while supporting the strategic growth of the Private Office network.

Rolls-Royce Motor Cars, Goodwood, West Sussex (UK) - Client Experience - Placement Year (July 2027)

What awaits you?

• Support the delivery of Private Office sales initiatives by coordinating client engagement activities and enhancing the customer experience.
• Assist with the planning and execution of client and prospect events, ensuring seamless organisation and stakeholder communication.
• Provide operational support to regional and local Private Office teams, acting as a key point of contact for day-to-day activities.
• Manage and maintain client data within Salesforce, supporting campaign updates, reporting, and client management processes.
• Coordinate the preparation of client visits and specification sessions, including facility readiness, sample management, and logistics support.
• Build effective relationships with internal stakeholders, agencies, and suppliers while ensuring adherence to GDPR, compliance, and business processes.
• Act as an expert with regards to the Commissioning suite client rooms
• Lend support to members of the team working on the Rolls-Royce Luminary programme
• Support the Operations Manager with room booking requests, confirmations and movements.

What can you bring?

• Ability to effectively manage multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving skills with the ability to think clearly and make sound decisions under pressure.
• Confident communicator who can build positive relationships with a wide range of people.
• Proactive and adaptable, with a willingness to take initiative and embrace new challenges.
• Enthusiastic and energetic personality, bringing a positive attitude to the team.
• Approachable and personable, with a natural ability to make others feel comfortable and engaged.

What can you look forward to?

• Great Pay – A competitive annual salary, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Be part of a supportive and inclusive environment where you can learn, grow, and contribute to the future of luxury automotive excellence.
• Exciting Additional Benefits –You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

Please note:

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Closing date for applications: Sunday 18th October 2026