Client Development Manager

Solutions+; Gold Coast City; On-site; AUD 550,000 - 900,000; Full time

Job summary

Solutions+ on the Gold Coast is seeking an experienced business development professional to lead major maintenance contract opportunities. You will build a robust pipeline, win contracts valued at $500k+ annually, and manage relationships with senior decision-makers across government, defence, education, strata, industrial and commercial sectors.

Travel to client sites will be required as needed. With 30+ years in the industry, Solutions+ offers growth, ongoing training, and a pathway to

Qualifications

• Proven track record securing contracts valued at $500k+ per year in grounds maintenance, landscaping, facilities management or related services.
• Established relationships with senior decision-makers, procurement teams or facilities managers.
• Experience navigating government tenders, procurement frameworks, and supplier panels.
• Strong commercial acumen with understanding of margins and profitability.

Responsibilities

• Build and manage a pipeline of major maintenance contracts.
• Develop relationships with decision-makers ahead of tenders.
• Identify opportunities across government, defence, education, strata, industrial and commercial sectors.
• Research target clients, renewals, competitors and upcoming tenders.
• Understand client needs and service delivery gaps; close two to three $500k+ contracts yearly.

Skills

Contract wins >$500k

Relationship development

Government tenders

Tools

CRM systems

Research tools

Job description

At Solutions+ we create and maintain green spaces that make a real difference in communities and organisations. Backed by 30+ years in the industry, we bring experience, quality and pride to everything we do. We offer more than just a job; we invest in your growth. With ongoing training, career pathways, and a supportive team, you'll have the opportunity to build a long-term career and be recognised for the work you put in.

So, what can you expect to do?

• Build and manage a pipeline of major maintenance contracts.
• Build relationships with decision-makers ahead of tender periods.
• Identify opportunities across government, defence, education, strata, industrial and commercial sectors.
• Research target clients, contract renewals, competitors and upcoming tenders.
• Understand client needs, site challenges and service delivery gaps.
• Secure two to three new contracts worth $500k+ annually.
• Partner with the Bid team on client briefs and winning tender strategies.
• Work with Operations to ensure contracts are profitable and deliverable.
• Manage new client relationships through mobilisation and the first 12 months.
• Act as the commercial contact for client satisfaction and escalations.
• Coordinate client handovers to Account Managers after 12 months.
• Maintain pipeline records, track renewals and share market insights.

What are we looking for?

• A proven track record winning contracts valued at $500k+ per annum in grounds maintenance, landscaping, facilities management or a related services industry
• Established relationships with senior decision-makers, procurement teams, facilities managers or other key stakeholders
• Experience navigating government procurement processes, tender submissions and supplier panels
• Strong commercial acumen, with an understanding of contract margins, profitability and sustainable growth
• A relationship-first approach, with the patience and strategic thinking to develop opportunities over longer sales cycles
• The ability to work collaboratively with Bid and Operations teams to secure the right contracts for the business
• Strong communication and written skills, including preparing client briefs and contract win strategies
• A genuine commitment to maintaining client relationships well beyond the initial contract win
• A proactive, organised approach to pipeline management, market research and identifying new opportunities

What will you need?

• Demonstrated experience securing significant contracts in a relevant service-based industry
• An established network across your local market, with education sector relationships highly regarded
• Experience working with government tenders, procurement frameworks and contract renewal cycles
• A current driver's licence and willingness to travel to client sites as required
• Experience using CRM systems and research tools
• A background in horticulture, turf or maintenance operations is advantageous