Client Contracts Liaison & Experience Lead

Hunter Homes; Tamworth Regional Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

Hunter Homes in Tamworth is seeking a Contracts Administrator Liaison to join our growing team. This role guides clients through tender and contracting stages with confidence, professionalism, and attention to detail, ensuring their ideas come to life and projects begin on a strong foundation.

You will coordinate between clients and internal teams, manage documentation, and support a seamless client journey from tender to contract, contributing to ongoing process improvements and high-quality

Qualifications

• Previous experience as a Contracts Administrator Liaison or similar client-facing role within the residential building or construction industry.
• A strong understanding of residential building processes, compliance requirements, and relevant legislation.
• Experience working closely with multiple internal departments and coordinating outcomes across teams.
• Exposure to guiding processes, supporting team members, or contributing to improvements in systems and workflows will be highly regarded.

Responsibilities

• Develop and maintain strong, trusted relationships with clients by delivering clear, proactive, and professional communication during their Tender and Contract stages of their journey.
• Prepare, review, and coordinate the issuing and signing of documentation ensuring that this is accurate, compliant, and completed to a high standard.
• Have an understanding of essential reports, including soil tests, contour surveys, Section 10.7 certificates, flood assessments, bushfire reports, and other required documentation.
• Act as a central point of coordination between departments, ensuring information flows effectively, timelines are maintained, and client expectations are consistently met.
• Provide input into the ongoing improvement of internal systems, workflows, and client processes.
• Act as a knowledgeable resource within the team, sharing experience and supporting colleagues where needed to ensure consistent delivery of high-quality outcomes.

Job description

Hunter Homes in Tamworth is seeking a Contracts Administrator Liaison to join our growing team. This role guides clients through tender and contracting stages with confidence, professionalism, and attention to detail, ensuring their ideas come to life and projects begin on a strong foundation.

You will coordinate between clients and internal teams, manage documentation, and support a seamless client journey from tender to contract, contributing to ongoing process improvements and high-quality