Client & Business Services Coordinator/Administrator

FMA Partners; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

FMA Partners is seeking an experienced Client & Business Services Coordinator/Administrator to join our Cronulla-based Business Support Team. This hands-on role spans client services, administration, office operations, marketing and internal projects, reporting to the Business Manager and Partners.

The successful candidate will be highly organized, proactive and comfortable owning tasks, managing multiple priorities, and delivering timely, professional client interactions using Outlook, Word,

Qualifications

• 5+ years' experience across administration, client services and office coordination.
• Experience in professional services or accounting is advantageous.
• Organised with strong attention to detail.
• Proficient in MS Office and business communications.

Responsibilities

• Assist with client onboarding and offboarding.
• Respond to client enquiries and provide a professional client experience.
• Provide day-to-day administrative support to the Business Manager, Partners and team.
• Coordinate meetings, diaries, appointments and internal activities.
• Prepare and format documents, reports, presentations and correspondence.
• Manage shared inboxes, calendars, records and workflows.
• Support internal business projects and coordinate actions, meetings and timelines.

Skills

Administration

Client services

Office coordination

MS Office

Communication

Tools

Microsoft Outlook

Word

Excel

PowerPoint

Teams

Job description

Client & Business Services Coordinator/Administrator

Client & Business Services Coordinator / Administrator

FMA Partners is looking for an experienced administration coordinator for a Client Services & Business Coordinator role in our Business Support Team in Cronulla.

This is a varied, hands-on role for someone who enjoys being involved across different areas of a business. You’ll work closely with our Business Manager, Partners and broader team, providing support across client services, administration, office operations, marketing and internal business projects.

We’re looking for someone who is organised, proactive and comfortable taking ownership. You’ll be someone who notices what needs to be done, gets involved and follows things through to completion.

What you'll be doing

Assisting with client onboarding, offboarding, correspondence and general administration

Responding to client enquiries and helping provide a professional and responsive client experience

Providing day-to-day administrative support to the Business Manager, Partners and wider team

Coordinating meetings, diaries, appointments and internal activities

Preparing and formatting documents, reports, presentations and correspondence

Managing shared inboxes, calendars, records and administrative workflows

Supporting internal business projects, including coordinating actions, meetings, timelines and follow-ups

Helping implement new processes, systems and ways of working

Coordinating office requirements, suppliers, facilities and general operations

Supporting staff onboarding and offboarding

Assisting with social media, newsletters, EDMs, website content and other marketing activities

Helping coordinate client events, team activities and internal initiatives

Pitching in wherever support is needed to keep things moving.

About you

You’ll ideally have 5+ years' experience across administration, client services, office coordination, business support, executive support or a similar role.

Experience within accounting, financial services, legal or professional services would be an advantage, but isn't essential.

More importantly, we're looking for someone who:

Is highly organised and has strong attention to detail

Can comfortably manage multiple priorities at the same time

Communicates confidently and professionally with clients and colleagues

Takes ownership and follows tasks through to completion

Enjoys solving problems and finding practical solutions

Is confident using Microsoft Outlook, Word, Excel, PowerPoint and Teams

Is comfortable learning new systems and technology

Can write clear, professional business communications

Is happy getting involved in marketing, events and business projects

Enjoys being part of a team and helping others get things done.

Why Join Us?

Stability and security with a respected firm that has been operating successfully for more than 45 years.

A supportive team culture where your contribution is recognised and valued.

Opportunities to contribute ideas and help shape how we work and serve our clients.

A modern office with water views, located directly opposite Cronulla train station.

Team retreats, strategy days and social events through our Vibe & Thrive program.

Participation in our team bonus program.

Opportunities to broaden your skills, take on additional responsibility and grow your career alongside the business.

A workplace that embraces technology, innovation and continuous improvement.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .