Client Advisor | Full Time | Pitt Street, Flagship

Laurelton Jewelry; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Milestone gifts

Career opportunities

Training and development

Job summary

Tiffany & Co. in Sydney's Pitt Street flagship is seeking an experienced Client Advisor for a full-time role. You will deliver a personalised Tiffany experience, build lasting client relationships, and drive sales within a fast-paced flagship environment.

The role requires a passion for luxury, excellent communication, and a proactive, entrepreneurial mindset. Join a world‑renowned luxury brand known for its iconic store, generous incentive structure, employee discounts, and training

Qualifications

• Experience in luxury retail environments.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Strong ability to build lasting client relationships and deliver personalised service.

Responsibilities

• Deliver an exceptional and personalised Tiffany experience to every client.
• Build and develop meaningful, long-term client relationships.
• Drive sales performance and consistently work towards and exceed individual and store targets.
• Create memorable client experiences through Tiffany's selling ceremony and service standards.
• Proactively engage with clients and identify opportunities to develop your client portfolio.
• Represent the Tiffany brand with confidence, passion and professionalism.
• Thrive in a fast-paced, high-performing flagship environment.

Skills

Luxury retail experience

Sales KPI achievement

Client relationship development

Excellent communication

Initiative & creativity

Flexibility across shifts

Job description

Client Advisor Full Time Pitt Street Flagship

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. We are now looking for an experienced Client Advisor to join our iconic Sydney Flagship Store on Pitt Street, on a full-time basis. This is more than a retail role. It is an opportunity to represent one of the world's most recognised luxury brands at the heart of Sydney.

Your role in the Tiffany Legacy For many of our clients, visiting Tiffany is a moment they will remember. It may be a first purchase, a milestone celebration, a treasured gift or a piece they have dreamed about for years. As a Client Advisor at our iconic Pitt Street Flagship, you will play a key role in bringing these moments to life. You will be a true Tiffany ambassador, creating highly personalised experiences and building meaningful, long-term relationships with our clients. With your own unique Tiffany touch, you will combine exceptional service, product expertise and an entrepreneurial mindset to create experiences that go beyond expectations.

In your role you will:

• Deliver an exceptional and personalised Tiffany experience to every client
• Build and develop meaningful, long-term client relationships
• Drive sales performance and consistently work towards and exceed individual and store targets
• Create memorable client experiences through Tiffany's selling ceremony and service standards
• Proactively engage with clients and identify opportunities to develop your client portfolio
• Represent the Tiffany brand with confidence, passion and professionalism
• Thrive in a fast-paced, high-performing flagship environment

Perfect Fit? We are looking for someone who is passionate about luxury, people and delivering an exceptional client experience. You will bring:

• Previous experience in luxury retail, premium retail or another client-centric environment
• A proven track record of achieving sales results and working towards KPIs
• A strong passion for building and developing client relationships
• An entrepreneurial mindset and a genuine desire to go above and beyond for clients
• Excellent communication and interpersonal skills
• Confidence, initiative and the ability to think creatively
• A passion for Tiffany & Co. and the world of luxury
• Flexibility to work across weekdays, weekends, late-night trade and public holidays

Why Tiffany?

• Be part of our iconic Pitt Street Flagship Store
• Generous salary, commission, incentives, employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities
• Great mentoring from highly experienced management team

Job Identification : 63797
Job Category : Retail
Assignment Category : Regular Full-time
Remote Positions : No
Professional Experience : Minimum 3 Years
Equal Opportunity Employer