Clerical Officer

North Metropolitan Health Service; Perth; On-site; AUD 30,000 - 40,000; Part time

Benefits offered by this job

Generous salary packaging

Professional development opportunities

Diverse and inclusive culture

Job summary

North Metropolitan Health Service seeks a Clerical Officer to support the Adult Inpatient Mental Health team at Sir Charles Gairdner Hospital. The role covers administrative and reception duties across services located on QEII campus in Nedlands, with shifts 8am–8pm across 7 days.

The successful candidate will manage patient information systems and medical records, coordinate processes, and assist clinical teams to deliver safe patient care. Flexible work options may be considered.

Qualifications

• Experience in administrative roles in healthcare settings is preferred.
• Ability to manage reception services and coordinate administrative processes across departments.
• Eligibility to live and work in Australia for the contract duration and pass required screenings.

Responsibilities

• Provide broad administrative and reception support to the Adult Inpatient Mental Health team.
• Maintain patient information and medical records, coordinate admin workflows.
• Support clinical and multidisciplinary teams to enable safe, efficient patient care.
• Rostered across 7 days (8am–8pm) to cover required shifts.

Skills

Administrative skills

Reception duties

Customer service

Record management

Tools

Patient information systems

Job description

Do you want to be a part of a team that promotes and improves the health of it’s people and community? We are seeking applications from highly capable and values-driven clerical officers to join our Adult Inpatient Mental Health team at Sir Charles Gairdner Hospital (SCGH). This position is available for appointment on a fixed-term 0.5 FTE contract for a period of 6 months, with the possibility of extension and/or permanency. What is the Clerical Officer role? As a Clerical Officer, you will provide a broad range of administrative and reception services to support the SCGH Mental Health Service. This includes managing patient information systems, maintaining medical records, coordinating administrative processes, providing reception services, and supporting clinical and multidisciplinary teams to deliver safe and effective patient care. The SCGH Mental Health Service comprises: Mental Health Unit (MHU), Mental Health Observation Area (MHOA), Emergency Department Psychiatric Liaison Service (EDPLN), Consultation Liaison Service (CL), Hospital in the Home (HiTH), Day procedure unit (DPU). The Clerical Officer works across a variety of service areas as required, supporting patients, visitors, clinical staff and external stakeholders. All services are located on the QEII campus in Nedlands, excepting the Wanneroo Hospital in the Home team which is based in Wanneroo. Clerical officers are rostered across 7.6 hour shifts between 8am and 8pm, 7 days per week.

Specific suitability considerations

• Availability to work as part of a 7 day per week roster, including day shifts, evening shifts and weekend shifts.
• Flexibility to work across all service areas at SCGH MHS

What do we offer?

NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:

• Generous salary packaging to increase take-home pay
• Professional and career development opportunities
• Diverse and inclusive culture

Eligibility to Apply

To be suitable for this vacancy you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract. WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process, and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

NMHS fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role. NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply. NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact NMHS Human Resources at [e-mail]. Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.