Outpatient Supervisor

North Metropolitan Health Service; City Of Stirling; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Generous salary packaging

Professional and career development

Diverse and inclusive culture

Job summary

North Metropolitan Health Service (NMHS) in Western Australia is seeking an Outpatient Supervisor to lead clerical staff and ensure an efficient outpatient service with high-quality customer care. The role emphasises staff supervision, training, and achievement of service standards in line with NMHS values.

The position supports flexible working arrangements where operationally appropriate and offers a competitive salary with a range of benefits.

Responsibilities

• Supervise clerical staff to ensure the delivery of an effective, efficient outpatient service and high standard of customer care for the designated department, centre or service.
• Oversee staff training and development and monitor delivery of service standards and key performance indicators.

Job description

Job Overview

Do you want to be a part of a team that promotes and improves the health of its people and community? This Vacancy is for Permanent Full Time, Permanent Part Time, Fixed Term Full Time, Fixed Term Part Time and Casual appointments. Fixed Term and Casual appointments will be made with the possibility of extension(s) and/or permanency. What is our Outpatient Supervisor role? Responsible for the supervision of clerical staff to ensure the delivery of an effective, efficient outpatient service and high standard of customer care for the designated department, centre or service. Responsible for staff supervision, training and development and the monitoring and delivery of service standards and key performance indicators. While your qualifications and experience tell us part of your story, your values and attitude speak louder still. At NMHS, we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork and Integrity. During the selection process you will be assessed on your ability to fulfil the responsibilities of this position while upholding our values. What we offer NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits ( North Metropolitan Health Service - Pay and Benefits ) including:

• Generous salary packaging to increase take-home pay
• Professional and career development opportunities
• Diverse and inclusive culture

Want to know more about this role? We encourage you to contact Katie Vedel on 08 6457 4879 to discuss how this role aligns with your personal and career interests.

We think you’ll like it here Our employees like working here, and we think you will too. Watch this video to find out what they have to say.

Eligibility & Diversity

Eligibility to Apply : To be suitable for appointment you must have documentary evidence of your entitlement to live and work in Australia. Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service or the wider public service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

North Metropolitan Health Service (NMHS) fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role. NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact the NMHS Talent Attraction Group (TAG) at email [e-mail] .

Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted. We look forward to receiving your application.