Cleaning Supervisor – Rottnest Island

Programmed Maintenance Services; Rottnest Island; On-site; AUD 80,000 - 110,000; Full time

Job summary

Programmed Facility Management is seeking an experienced Cleaning Supervisor to join our team on Rottnest Island. You will lead a housekeeping and cleaning team across accommodation and facilities, ensuring high presentation standards and safe service delivery.

You will manage daily schedules, monitor quality, and provide on-the-job coaching while maintaining strong relationships with guests and stakeholders.

Qualifications

• Previous experience in a Cleaning Supervisor, Housekeeping Supervisor or similar leadership role.
• Demonstrated experience leading and supporting teams in a fast-paced environment.
• Strong organisational and time-management skills.
• Excellent communication and customer service abilities.
• Sound understanding of cleaning processes, chemical handling and workplace safety requirements.
• Ability to prioritise tasks and adapt to changing operational demands.
• Strong attention to detail and commitment to quality outcomes.
• Basic computer skills including Microsoft Office and operational systems.
• A proactive approach and ability to work both independently and as part of a team.

Responsibilities

• Lead, supervise and support a team of housekeeping and cleaning staff across multiple island facilities.
• Coordinate daily work schedules and allocate resources to meet operational requirements.
• Ensure accommodation, visitor facilities, ablutions and operational buildings are maintained to the highest standards of cleanliness.
• Monitor service quality, conduct inspections and address any performance or presentation issues.
• Manage cleaning consumables, chemical storage requirements and stock levels.
• Coordinate and respond to maintenance requests, reporting issues as required.
• Provide on–the–job training, coaching and support to team members.
• Ensure compliance with all cleaning procedures, safety requirements and environmental standards.
• Maintain accurate records including staffing, inventories, audits and operational reporting.
• Build positive relationships with guests, clients, contractors and internal stakeholders.

Skills

Leadership experience in cleaning

Team leadership

Organisational skills

Communication and customer service

Cleaning processes and safety

Prioritisation

Attention to detail

Basic IT skills

Proactive and teamwork

Job description

Why You’ll Love Working With Us

Some of the key benefits of joining Programmed include:

• Work in a dream location on Western Australia's iconic Rottnest Island
• Lead a dedicated housekeeping and cleaning team delivering outstanding visitor experiences
• Attractive salary package with extensive employee benefits
• Exclusive employee perks with discounts across 600+ leading retailers
• Investment in your career through ongoing training and development opportunities
• Your wellbeing is our priority with access to our Employee Assistance Program and wellbeing initiatives
• Be part of a supportive team culture focused on safety, service and teamwork

About the Opportunity

Programmed Facility Management is seeking an experienced Cleaning Supervisor to join our team supporting accommodation and facilities services on Rottnest Island.

This is an exciting opportunity for a hands‑on leader who is passionate about service delivery, people leadership and maintaining high presentation standards. You will be responsible for supervising the day‑to‑day delivery of housekeeping and cleaning services across accommodation, visitor facilities and operational buildings, ensuring all services are delivered safely, efficiently and to the highest standard.

Working closely with the broader Island Operations team, you will play a key role in supporting a positive visitor experience at one of Western Australia's most iconic destinations.

Key Responsibilities

• Lead, supervise and support a team of housekeeping and cleaning staff across multiple island facilities.
• Coordinate daily work schedules and allocate resources to meet operational requirements.
• Ensure accommodation, visitor facilities, ablutions and operational buildings are maintained to the highest standards of cleanliness.
• Monitor service quality, conduct inspections and address any performance or presentation issues.
• Manage cleaning consumables, chemical storage requirements and stock levels.
• Coordinate and respond to maintenance requests, reporting issues as required.
• Provide on‑the‑job training, coaching and support to team members.
• Ensure compliance with all cleaning procedures, safety requirements and environmental standards.
• Maintain accurate records including staffing, inventories, audits and operational reporting.
• Build positive relationships with guests, clients, contractors and internal stakeholders.

About You

To be successful in this role, you will be an organised and motivated leader with previous cleaning or housekeeping supervisory experience and a strong commitment to customer service.

You will also possess:

• Previous experience in a Cleaning Supervisor, Housekeeping Supervisor or similar leadership role.
• Demonstrated experience leading and supporting teams in a fast‑paced environment.
• Strong organisational and time‑management skills.
• Excellent communication and customer service abilities.
• Sound understanding of cleaning processes, chemical handling and workplace safety requirements.
• Ability to prioritise tasks and adapt to changing operational demands.
• Strong attention to detail and commitment to quality outcomes.
• Basic computer skills including Microsoft Office and operational systems.
• A proactive approach and ability to work both independently and as part of a team.

Essential Requirements

• Valid WA C-Class Driver's Licence
• White Card
• Australian Working Rights
• Current National Police Check (or willingness to obtain one)
• Ability to pass a Pre‑Employment Medical, including Drug and Alcohol Screening
• Flexibility to work across a 7‑day rotating roster, including weekends, public holidays and stayover shifts

Highly Regarded

• Experience within tourism, hospitality, accommodation services or remote operations
• Previous experience managing accommodation or housekeeping teams
• Experience with cleaning management systems and inventory controls

About Us

Programmed Facility Management is a leading provider of facility maintenance, asset management and project delivery across various industries. Join a team that values safety, supports career growth and is committed to building strong communities.

Work With Us

Join us on our mission to build outstanding people, strong customers and great communities.

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOL, we encourage you to visit our website.