Cleaning Supervisor

Glad Group; Newcastle; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Career progression through training

Employee Assistance Program

Recognition program

Job summary

Glad Group is seeking a dedicated Cleaner to uphold high presentation and cleaning standards while delivering excellent customer service. The role emphasizes following WHS requirements and achieving KPI targets for both clients and the company.

The candidate should bring teamwork, reliability, and good communication skills to a fast-paced environment, with basic computer literacy to use onsite systems for signing in and reporting.

Qualifications

• Cleaning experience is an advantage but not mandatory.
• Knowledge of WHS requirements.
• Ability to meet KPIs for clients and the company.

Responsibilities

• Perform cleaning duties to maintain presentation standards.
• Provide excellent service to clients and customers.
• Adhere to WHS requirements in daily tasks.
• Meet KPI targets set by clients and the company.

Skills

Team player

Customer service

Excellent presentation

Communication skills

WHS knowledge

Basic computer literacy

Tools

Onsite signing system

Job description

The Role:

We aim to provide the highest standards of cleaning and presentation, positively engage with and professionally assist customers at every opportunity. As a Cleaner, your responsibilities include:

• Performing cleaning duties in line with scope to ensure presentation standards
• Providing excellent service standards to ensure client satisfaction
• Knowledge of WHS requirements
• Meeting KPIs of the Clients and the Company

To join us, you will have:

• Previous cleaning experience (advantage)
• Knowledge of commercial and retail cleaning practices (advantage)
• Machine operations experience such as scrubber, buffer or sweeper (advantage)
• Experience working as a team player
• Excellent presentation, at all times, with excellent communication skills
• Experience in customer service
• Basic computer literacy skills in order to use onsite systems for signing in and out, and reporting.

Benefits at Glad Group:

• Career progression through ongoing training and development
• Exclusive employee reward and recognition program
• Employee Assistance Program

Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders.