Cleaning Site Manager: Operations & Client Relations

Glad Group; Maroochydore; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career progression through training

Employee recognition program

Employee Assistance Program

Job summary

Glad Group is seeking an experienced Cleaning Site Manager to oversee day-to-day cleaning operations at a large commercial asset in Queensland. This hands-on leadership role focuses on maintaining high standards, client relationships, and strong team supervision.

You will manage KPIs, schedules, and staff rosters, while delivering training and coaching to the cleaning team and ensuring WHS compliance and reporting accuracy.

Qualifications

• Experience in commercial cleaning management or similar operational leadership.
• Strong people-management and communication skills.
• Excellent organizational and time-management abilities.
• Proficient computer and administrative skills; WHS knowledge.

Responsibilities

• Overseeing day-to-day cleaning operations across the site.
• Leading, supporting and coordinating the cleaning team.
• Managing site KPIs, performance and service standards.
• Ensuring schedules and operational requirements are met.
• Conducting site inspections and addressing issues promptly.
• Managing attendance, rosters and workforce needs.
• Providing training and coaching to team members.
• Maintaining client relationships and responding to requests.
• Completing site administration, reporting and documentation.
• Ensuring WHS, policies and cleaning procedures compliance.
• Identifying opportunities to improve service delivery and efficiency.

Skills

Commercial cleaning

Leadership

People management

Communication

Time management

Organizational skills

Job description

Glad Group is seeking an experienced Cleaning Site Manager to oversee day-to-day cleaning operations at a large commercial asset in Queensland. This hands-on leadership role focuses on maintaining high standards, client relationships, and strong team supervision.

You will manage KPIs, schedules, and staff rosters, while delivering training and coaching to the cleaning team and ensuring WHS compliance and reporting accuracy.