Cleaner / General Services Officer

Townsville Private Clinic; Townsville City; On-site; AUD 30,000 - 47,000; Part time

Job summary

Townsville Private Clinic, a leading private mental health facility in Townsville, is seeking a General Services Officer to maintain a clean, safe, and welcoming environment for patients and staff. You will support Environmental Services and Catering, ensuring high standards of hygiene and infection control.

Reporting to the Hospital Services Manager, you will work flexibly across shifts, including weekends, with experience in cleaning services (ideally in healthcare).

Qualifications

• Proven experience in cleaning services.
• Experience in a healthcare setting preferred.
• Strong commitment to infection control and hygiene.

Responsibilities

• Maintain exceptional cleanliness across clinic areas to ensure a safe, hygienic environment.
• Collaborate with Environmental Services and Catering teams to ensure smooth operations.
• Uphold infection control standards and procedures.
• Work flexibly across shifts, including weekends, and in a team or independent setting.

Skills

Cleaning services

Healthcare setting

Education

Certificate III in Hospitality Services

Job description

Townsville Private Clinic is a leading 73-bed private mental health facility in Townsville’s CBD, delivering high-quality, accredited care to North Queensland. We specialise in treating a wide range of mental health concerns, including anxiety, depression, PTSD, and bipolar disorder, through comprehensive inpatient, day patient, and outpatient programs. Our dedicated team of Psychiatrists, Nurses, and Allied Health professionals provides compassionate, evidence-based treatment in a safe and supportive environment.

As part of Aurora Healthcare, one of Australia’s largest private mental health providers, we are committed to positive patient outcomes and a holistic approach to mental health. We welcome patients with private insurance, self-funded options, and eligible veterans under our DVA partnership.

Enjoy the flexibility to choose between casual or permanent part-time hours.

About the Role:

As a General Services Officer, you will play a crucial role in maintaining a clean, safe, and welcoming environment for both patients and staff. Reporting to the Hospital Services Manager, you’ll have the opportunity to contribute to two key areas: Environmental Services and Catering. With your solid understanding of safety and hygiene principles, you will help ensure that our clinic runs smoothly and meets the highest standards of cleanliness and service.

Key Responsibilities:

Maintain exceptional cleanliness across all areas of the clinic to ensure a safe and hygienic environment.

Work closely with both the Environmental Services and Catering teams, ensuring smooth operations across both areas.

Uphold infection control standards and ensure they are consistently met.

Collaborate as part of a supportive, team-oriented environment while also being able to work independently when needed.

Maintain flexibility to work across various shifts, including weekends.

Proven experience in cleaning services, ideally in a healthcare setting.

Strong work ethic, ensuring all tasks are completed efficiently and to a high standard.

A commitment to infection control and maintaining a hygienic environment.

Demonstrated dedication to excellent customer service and continuous improvement.

Ability to work well within a team and also thrive independently.

Availability to work a range of shifts, including weekends.

Desirable Qualifications:

Previous experience in a hospital, hotel, or similar environment.

Certificate III in Hospitality Services or equivalent.

Ability to work autonomously while managing priorities effectively.

Familiarity with the HACCP system and food safety standards.

What We Offer:

At Townsville Private Clinic, we’re committed to creating a supportive and collaborative workplace where patient care is our top priority. Join us and be part of a team where your skills and compassion make a meaningful difference every day—for our patients, our community, and your career.

Enjoy the flexibility to choose between casual or permanent part-time hours.